- Coinbase (Charlotte, NC)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Charlotte, NC)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Raleigh, NC)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- Motion Recruitment Partners (Durham, NC)
- …onsite role local to Durham, NC. We are seeking a positive, warm, and energetic Workplace Concierge to support our team . As a Workplace Concierge in our ... Workplace Concierge / Contract / Onsite / Durham, NC...of Workplace and be part of the overall Workplace Team . Our client is a fast paced, dynamic environment… more
- Sunrise Senior Living (Winston Salem, NC)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- SHI (Raleigh, NC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- SHI (Raleigh, NC)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Capital One (Raleigh, NC)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- Hendrick Automotive Company (Charlotte, NC)
- …Automotive Group is seeking talented, driven individuals to join our Luxury Customer Concierge Center, supporting brands like BMW, Lexus, Mercedes-Benz, Audi, ... through our Teammate and Leadership Development Program. As a new member of our team , you will receive personalized training by a dedicated mentor who is focused on… more
- SHI (Raleigh, NC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** +… more
- Hologic (Raleigh, NC)
- …functions. + Demonstrate the willingness to delegate goals, monitor progress, and drive team -oriented success . + Develop and maintain a pipeline of prospects. + ... management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This...value propositions to target the market. + Simplify the customer experience and create a "high touch" concierge… more
- GRAIL (NC)
- …customer messages that drive action + Working knowledge of geography and customer base; existing relationships with concierge medicine and/or health system ... please visit grail.com . This is a great opportunity to join the growing commercial team at GRAIL, as a GRAIL Galleri Consultant (GGC), working hand in hand with… more
- Capital One (Raleigh, NC)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- SHI (Raleigh, NC)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Raleigh, NC)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Raleigh, NC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Drive continuous improvement initiatives tooptimizeservice delivery and enhance customer satisfaction. + Lead the development of service offerings… more
- Burlington Kia (Burlington, NC)
- …assignments that allow the dealership to leave a positive impression with the customer . * Provide concierge support for all owner inquiries, whether phone ... in a fast past environment with a passion for customer service? Burlington Kia is seeking Service Advisor's to...employee at Burlington Kia is absolutely critical to its success . Our promise is to keep delivering the same… more
- SHI (Raleigh, NC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...sales opportunities. + Articulate the value proposition for complex customer use cases. + Influence key stakeholders through dynamic… more
- SHI (Raleigh, NC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in… more
- Mill Creek Residential (Charlotte, NC)
- …in Revenue Management calls when applicable + Oversee normal duties of Concierge and Leasing Consultants (based on Manager's request and staffing structure) + ... + Address and complete all other duties as assigned ** Customer Service** + Understand and support the customer...worked **About the Benefits of joining the Mill Creek Team ** + Competitive compensation + Comprehensive medical, dental and… more