- Hussmann Corporation (Charlotte, NC)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts. They will resolve internal and external customer issue via calls or email and provide the necessary follow up to certain customer.… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... 8:00 PM ET, with shifts from 8:00 AM - 2 :00 PM and 2 :00 PM - 8:00...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Black & Veatch (Charlotte, NC)
- …commissioning organization. Acceptable certifications include: 1. ACG Certified Commissioning Agent , 2 . AEE Certified Building Commissioning Professional 3. ... **Commissioning Agent ** Date: Dec 27, 2024 Location: US Company:..._are_ Black & Veatch. We put them at the center of everything we do and empower them to… more
- ManpowerGroup (Charlotte, NC)
- …as 2 nd and 3 rd shift, weekends, and holidays **Preferred Skills:** + 2 Years Call Center experience + Strong computer skills to include MS Office, Teams, ... **PATIENT ACCESS AGENT ** (REMOTE) (JOB CODE 100356) **DESCRIPTION** Meditech Expanse...ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing… more
- Aimbridge Hospitality (Rocky Mount, NC)
- …cash drops secure and balance bank + Interact and occasionally have unsupervised contact with guests and/or colleagues + Access and control to sensitive areas in ... conveniently located just off Highway 64 and is just 2 miles from I-95. The Rocky Mount - Wilson...and from their meetings easily with the Gateway Convention Center located less than a mile from our Rocky… more
- Hilton (Raleigh, NC)
- …human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact ... Product & Automation, you will help grow the Hilton contact center experience with an eye toward...an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center … more
- Hilton (Raleigh, NC)
- …human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center ...be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive Voice… more
- US Bank (Charlotte, NC)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... assets and cash mapping input to CDO Suite. Processes Agent Bank notices into CDO Suite. Researches CDO Suite...Clears past dues and unapplied balances. Contacts Trustees and Agent Banks daily to ensure all missing payments or… more
- Noblis (Raleigh, NC)
- …Program. Interns will beworkingwith our Simulation and Visualization Research Center . This spring internshipmaybe extended until the end of summer ... of a small research team.They will use Python based systems to simulatemulti- agent systems, run experiments with the simulators, and help prepare research papers… more
- North Carolina State University (Raleigh, NC)
- …ServiceNow HRSD developer to be responsible for implementing the following Center of Excellence: Employee Relations, Lifecycle Events (onboarding and offboarding) . ... HR integrations(Peoplesoft, LDAP ), COEs, HR Services, Service Catalog, Agent Workspace, Knowledge Management, workflows, approvals, assignment rules / advanced… more
- Sharecare (Raleigh, NC)
- …experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...field required (ie, Psychology, Nutrition, Exercise Science, etc.) + 2 + years prior health coaching experience may substitute for… more
- Corning Incorporated (Wilmington, NC)
- …expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained ... Strongly Preferred) **Required Years and Area of Experience:** + 2 to 5 Years of Lean Engineering Experience **Required...order to promote culture change while acting as an agent of change for lean thinking and methodologies. +… more
- Lucid Software (Raleigh, NC)
- …with our Product and Engineering organization. As a technical point of contact , you will be responsible for aligning with Customer Success and Sales ... issues and bugs. + Assist in writing clear Help Center and user education content + Address and resolve...one weekend per quarter to be the on-call support agent and escalate any top issues or site outages… more