- HomeSafe Alliance (Raleigh, NC)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Raleigh, NC)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- The Hartford (Charlotte, NC)
- …others accomplish theirs, too. Join our team as we help shape the future. The GB Customer Contact Center (CCC) Director is part pf the leadership team that ... the day-to-day operations of the claims contact center , ensuring efficient and effective handling of customer...with overall business objectives to ensure a seamless claimant experience . This position can be filled as a Tier… more
- The Hartford (Charlotte, NC)
- …theirs, too. Join our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager, Data Engineering. This is a ... technical position that requires 5+ years of industry experience and a deep understanding of data & software...include, but not limited to: + Act as the Contact Center data lead technical resource and… more
- HomeSafe Alliance (Raleigh, NC)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... new products and services, and ensure best in class customer experience . In addition to being the...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Wells Fargo (Charlotte, NC)
- … working in a Financial Institution setting with complex business units and priorities. + Experience in Contact Center Routing, CCaaS Routing Platform & ... **About this role:** Wells Fargo is seeking a Contact Center Routing Implementor to help...provider solutions, using configurations based UI toolsets to create customer routing experiences. With experience in Genesys,… more
- TEKsystems (Charlotte, NC)
- …onsite - Charlotte, NC We are seeking a professional engineer with in-depth knowledge of Contact Center systems. This position will be part of the Real Time ... Collaboration Contact Center Engineering team, directly supporting Architecture...motivated and self-directed individual. + 8+ years of Call Center experience . About TEKsystems: We're partners in… more
- TIAA (Charlotte, NC)
- …open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not ... current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course,...easy to perform your best wherever you work, our experience is designed to set associates up for success.… more
- AdventHealth (Fletcher, NC)
- …you'll contribute: The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first ... contact for a new patient and the ongoing connection...Standards guide each call with the goal of personalized customer service to achieve First Call Resolution. The value… more
- Banco Popular Puerto Rico (Charlotte, NC)
- … with Digital products (Salesforce, Adobe, and related, Mobile, IVR, Contact Center ) + Experience in customer 360, MDM and personalization and ... secure, resilient, performant and scalable technology solutions that solve material customer and business problems. + Make materials needed for contracts, marketing,… more
- Conduent (NC)
- …is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment ... related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.… more
- UNC Health Care (Chapel Hill, NC)
- …a plus. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Customer Service Call Center Work Type: Full Time Standard Hours Per ... for performing a variety of complex pre-services, financial counseling and customer service related functions for patients and/or their representative including… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + Work at home experience ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (High Point, NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Prysmian Group (Rocky Mount, NC)
- …international shipments. + Work closely with Business Team and Sales to understand customer needs, making sure that the Distribution Center is aligned and ... process, ensuring that operations run smoothly and internal and customer service metrics are consistently met. This position will...+ BS in related field or 5-10 years work experience in a fast paced Distribution Center … more
- Lincoln Financial Group (Raleigh, NC)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Randstad US (Charlotte, NC)
- …have: + High School Diploma, Associate or Bachelor preferred + 2+ year customer service/insurance related experience + Wired Internet - requires an internet ... Communication + Call Center Support + Call Center + Customer Relationship Management + ...a reasonable accommodation to make your application or interview experience a great one, please contact ###@randstadusa.com.… more
- City of Durham (Durham, NC)
- …or a service-oriented job setting that involved handling money. Additional Preferred Skills + Experience in customer service. + Experience using a computer ... Services Aide (Edison Johnson and I. R. Holmes Recreation Center ) Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4665168) Apply Recreation Services Aide (Edison… more