- TEKsystems (Winston Salem, NC)
- …- 5:30PM training schedule for 1-2 weeks before transitioning to schedule. Description The Contact Center Customer Service Representative is the ... point of contact with a company's Education Solutions customers. The Contact Center Customer Service Representative must closely and accurately… more
- Sutherland Global Services (Raleigh, NC)
- …a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing an ... download - the faster the better! + Wireless and/or satellite Internet Service Providers are not compatible with our systems. **_About Us_** _Sutherland, recently… more
- US Bank (Charlotte, NC)
- …business need. Job postings in areas with a high volume of applicants, such as customer service , contact center , and Financial Crimes investigations, ... customer and employee pain points within the contact center channel. The analyst will be...analytical techniques to identify these opportunities using data from contact center calls, customer experience… more
- Lenovo (Morrisville, NC)
- …IT Contact Center Organization, embarking on a contact center channel strategy to deliver intelligent self- service , low-cost contact center ... tailor customized solutions to fit the objectives of the customer . The contact Center IT...**Requirements** + Troubleshooting and Problem Solving + Knowledge of customer service processes + Good understanding of… more
- HomeSafe Alliance (Raleigh, NC)
- …The Culture Advisor will be a member of the Employee Experience Team supporting the Customer Care Contact Center and will support the delivery of exceptional ... **Title:** Contact Center Culture Advisor **_HomeSafe Alliance_**...center . This role will partner closely with Care Center Customer Experience and Performance Optimization teams… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a trusted partner in the industry. This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Concentrix (Raleigh, NC)
- …or 8+ years in areas such as consulting, user-centered design, voice/digital bots, customer experience, industry sectors, contact center operations, cloud ... Job Title: Contact Center Senior Solution Architect/Pre-Sales Job...ownership with a focus on continuous improvement. + Professional customer service orientation and demeanor. + Solid… more
- TIAA (Charlotte, NC)
- …open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not ... current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course,...are skills and qualities we look for: - Strong customer service mindset - Professionalism - reliable,… more
- Hussmann Corporation (Charlotte, NC)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... **Qualifications** + High School Diploma Required + 1+ years of customer service experience + Excellent telephone and communications skills + Ability to… more
- Conduent (NC)
- …a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** ... contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment...program requirements. **Requirements** + Basic understanding of a call center environment in a customer service… more
- TruGreen (Charlotte, NC)
- …_TruGreen_ _accepts applications on an ongoing basis._ **Job Description** **TruGreen(R) Contact Center Sales Representative** Every TruGreen associate is ... on our Benefits page **Your Responsibilities:** As a TruGreen Contact Center Sales Representative, you will help...challenges as you generate leads and close sales, identify customer needs and provide service /product solutions, and… more
- AdventHealth (Fletcher, NC)
- …contribute:** The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first ... contact for a new patient and the ongoing connection...Standards guide each call with the goal of personalized customer service to achieve First Call Resolution.… more
- Conduent (NC)
- …is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** ... contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment...program requirements. **Requirements** + Basic understanding of a call center environment in a customer service… more
- UNC Health Care (Chapel Hill, NC)
- …is a plus. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Customer Service Call Center Work Type: Full Time Standard ... for performing a variety of complex pre-services, financial counseling and customer service related functions for patients and/or their representative… more
- ASSA ABLOY (Monroe, NC)
- …BSP North America - USA: North Carolina (Monroe - 1900 Airport Rd) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate ... reducing aging invoices to positively impact DSO. OBJECTIVES: + Provide superior customer service to customers via phone and email. + Provide quick turnaround on… more
- US Bank (Charlotte, NC)
- …business need. Job postings in areas with a high volume of applicants, such as customer service , contact center , and Financial Crimes investigations, ... industry and their client's expectations and strategic goals. Global Fund Custody Client Service Managers are viewed as trusted advisors and we work with our clients… more
- Mass Markets (Greensboro, NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... members and departments to ensure a cohesive approach to customer service and policy management. + Participate...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Guardian Life (Raleigh, NC)
- …an inbound contact center environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we ... knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary… more
- Cisco (Research Triangle Park, NC)
- …AI Infrastructure team delivers one scalable strategy with local execution for data center customer transformation and growth. We are the worldwide go-to-market ... enhance their business operations. This role requires a deep understanding of Data Center Compute & Networking. As a Cloud and AI Infrastructure Solutions Engineer,… more