- Canon USA & Affiliates (NC)
- **About the Role** Canon ITS is seeking an experienced and dedicated Customer Escalation Representative to join our exceptional team of courteous and ... what makes Team Canon great! This position offers: - Remote work style - Paid orientation and training -...- 9:00 pm EST **Your Impact** As a Canon Customer Escalation Representative , you'll: -… more
- Fujifilm (Raleigh, NC)
- …daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve ... and effective communications with management team to escalate issues and customer concerns. Performs the administrative duties associated with the job, including… more
- Ryder System (Raleigh, NC)
- …on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ... requirements. Manage project activities for network services in alignment with business/ customer "Go Live" schedules. + Providing overall third level IT Network… more
- HealthEdge Software Inc (Raleigh, NC)
- …development, maintenance, and execution of client facing education services **Enhancement/Issue Escalation ** + Manage issues, questions, inquiries of Tier 1 and ... 2escalation + Serve as escalation point for critical client needs aswarranted. + Lead diagnosis and resolution of escalated and more involved/complex client problems… more
- CEENTA (Huntersville, NC)
- …linked with OnBase and MediStreams, and respond to e-mails + Assist customer service, payment posters and managers regarding patient concerns and/or outstanding ... of on-site training is required prior to moving to remote work. Accountability Our mission is to be the...N/A Work Environment The work environment characteristics described are representative of those an employee may encounter while performing… more
- Guardian Life (Raleigh, NC)
- …if applicable + Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work arrangements ... While they say the customer should always be the main focus of...+ Identifies potentially fraudulent cases. + Follows the designated escalation process to the Nurse Case Manager as applicable.… more