- SHI (Raleigh, NC)
- …details are addressed, necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out customer feedback, empathize ... customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new...+ Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams… more
- US Bank (Charlotte, NC)
- …strategic, and transformational priorities. As such, you must bring a passion for customer service , advocate for change on behalf of customers, and operate ... at-all from Day One. **Job Description** **Credit Risk Administration - Credit Transformation Specialist** We are seeking a Credit Transformation Specialist… more
- American Express (Charlotte, NC)
- …role? As a brand built on going above and beyond to provide the best customer experience , having the most exceptional colleagues is paramount. As the face of ... means to continually set the standard for world class, customer -first service . Find your place in ...crime controls and frameworks. **Key Skills Required:** + Prior experience in transformation and program management with… more
- Siemens (Raleigh, NC)
- …developers to work together throughout the development process. Read our Customer Stories (https://www.mendix.com/ customer -stories/) to learn more about the ... value every voice, celebrate individuality, and appreciate the diversity of thought and experience . People who work here are driven, smart, and really good at what… more
- Amentum (Raleigh, NC)
- …+ Military and/or federal civilian Information Technology experience + Experience working within leading IT service provider business development ... Amentum is seeking a **Business Development Lead for Digital Transformation ** . The Business Development Lead is a key member of the sales team, responsible for… more
- Corning Incorporated (Charlotte, NC)
- …Experience in Leading Change Management for large scale project / digital transformation / System Implementations + Experience in leading Training material ... Supply Chain Transformation Project Lead **Date:** Dec 12, 2025 **Location:**...advanced digital tools, you will be instrumental in driving customer value, and innovation. Through a strong emphasis in… more
- Concentrix (Raleigh, NC)
- …As a Cloud Solution Architect specializing in Business Applications, you'll lead the transformation of customer service operations by helping clients ... deliver on Customer Success Plan outcomes. Guide customers through service transformation journeys, from case management optimization to knowledge-driven… more
- Concentrix (Raleigh, NC)
- …demos and solution overviews when required. **Qualifications** + 8-10 years of experience implementing Dynamics 365 Customer Service and/or Omnichannel ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Dynamics-365- Customer - Service Omnichannel-Consultant\_R1684179/apply?1=1) **Summary** We're Concentrix. The intelligent … more
- TEKsystems (Winston Salem, NC)
- Description The Contact Center Customer Service Representative is the all-important first point of contact with a company's Education Solutions customers. The ... Contact Center Customer Service Representative must closely and accurately...to de-escalate highly dissatisfied customers with minimal supervisor intervention. Experience Level Entry Level Job Type & Location This… more
- TEKsystems (Charlotte, NC)
- …Required Skills & Abilities: + 1-2 + years of related call center or office-based customer service experience + In lieu of related experience , ... The Customer Service Representative is on the...a strong phone presence over the phone. + Prior experience in insurance, benefits/claims, or financial services is a… more
- TEKsystems (Brevard, NC)
- …Skills Details customer service Additional Skills & Qualifications Computer skills Customer Service Data Entry Experience Level Entry Level Job Type ... system including authorizations and expiration dates * Communicate with Customer Service and Management on an on-going...on Dec 15, 2025. h4>About TEKsystems: We're partners in transformation . We help clients activate ideas and solutions to… more
- TEKsystems (Brevard, NC)
- …NPI, PECOS, and "How-To" documents to maintain quality. Skills & Qualifications + Customer Service Experience (call center or healthcare preferred) + ... Customer Service Representative - Insurance &...organizational skills + Flexible and adaptable to changing priorities Experience Level + Entry Level - Training provided Job… more
- TEKsystems (Cary, NC)
- …support customers, resolve inquiries, and deliver an exceptional service experience . Key Responsibilities + Manage high‑volume inbound customer calls with ... Customer Service Representative - Entry Level...Qualifications + Minimum 1 year of high‑volume call center experience + Strong verbal and written communication skills +… more
- TEKsystems (North Wilkesboro, NC)
- …from facility for walk in patients (minimal) Skills administration support, customer service , front desk, administrative, microsoft office, health care, ... ms teams, zoom, data entry, receptionist customer service , medical, order processing, call center...next steps without every answer being given to them. Experience Level Entry Level Job Type & Location This… more
- TEKsystems (Cary, NC)
- …are able to quickly assess the status of the referral + Provides customer service through manipulation of management information system to answer questions ... least 1 yr of high call volume call center experience + Primary resource for inbound telephone calls to...calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial… more
- MetLife (Cary, NC)
- …live a commutable distance from the site the role is posted in. * 1+ years of customer service experience . * Flexible to work specific shifts during hours of ... Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or...noetic curiosity, and honest desire to ensure that every customer experience is exceptional. With an understanding… more
- Corning Incorporated (Charlotte, NC)
- … with Salesforce Service Cloud and SAP. + Proven leadership experience managing customer operations teams in a business-to-business (B2B) environment. **Key ... a robust talent pipeline by creating accelerated career development opportunities across Customer Operations, Global Customer Experience , and the broader… more
- Oracle (Raleigh, NC)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...to and including healthcare CXOs and CIOs. * Prior experience with Oracle Health products and service … more
- Merck (Raleigh, NC)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Oracle (Raleigh, NC)
- …set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams. **Responsibilities** ... technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service ...Service Portfolio (Cloud and On-prem). + Proven leadership experience with Oracle packaged applications, SaaS, OCI (IaaS, PaaS),… more