- Kimpton Hotels & Restaurants (Charlotte, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Greensboro, NC)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Watauga Hospitality Associates (Boone, NC)
- …issues. * Facilitate the washing, drying, and folding of house laundry as required. Guest Service * Offer guests assistance whenever possible. * Responsible for ... Front Desk Agent General Overview The Front Desk Agent... assures the highest possible level of visitor and guest satisfaction by providing superior customer service .… more
- Signature Aviation (Fletcher, NC)
- …guest vehicle, or other mode of transportation. + Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone ... documentation. + Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. + Stop work when… more
- Aimbridge Hospitality (Morrisville, NC)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Marriott (Charlotte, NC)
- …for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Omni Hotels (Asheville, NC)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... potential room revenue by following specified selling guidelines. + Respond to guest calls in a timely manner. + Property-wide departmental interaction. + Raise… more
- Atrium Hospitality (Greensboro, NC)
- …registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy ... culture that promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience possible. We are a home away from home for… more
- Hilton (Raleigh, NC)
- …inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact\.You willmonitor service levels across multiple channels ... monitoring multi\-channel \(voice, email, and chat\) queues to maintain service level performance, shrinkage management, staffing, and time\-off management for… more