- TEKsystems (Raleigh, NC)
- Job Title: REMOTE - Call Center ...Qualifications: + Bachelor's Degree REQUIRED + Previous experience in quality assurance , call center ... skills. Preferred Skills: + Familiarity with call center operations and quality assurance ...or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting… more
- Conduent (NC)
- ** Remote Call Center Customer...by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the ... MD, MV, MA, MT, ND, NH, NY, SD, WA,** ** Remote - Customer Service Representative** **$16.50/ Hourly Paid Training**...professionally. + Employee Discounts through PerkSpot. **About the Role** Call center representatives answer multiple call… more
- SMBC (NC)
- …Reporting to an Operations functional leader, this position will support the Quality Assurance needs of the Banks Operations functions. Currently supporting ... and deposits and growing into other lending products, the QA Specialist will help to expand our quality...RESPONSIBILITIES:** + Interpret, build upon, and comply with company quality assurance standards + Maintain complaint and… more
- IQVIA (Charlotte, NC)
- …goals and performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and quality of work is always above ... Oversee the performance of the various "clusters" within the call center . + Work closely with the...work to ensure information accuracy. + Work cross-functionally with QA and Trainers for optimal training, onboarding, and continuous… more
- TEKsystems (Morrisville, NC)
- Top Skills' Details 1. Thorough knowledge of Cisco Data Center Technology such as Cisco Routers, Switches, Wireless devices, Security devices, Unified Communication ... devices and especially Data Center Networking, (Nexus), Cisco Unified Computing Systems, Compute &...experience with Python and Ansible Description This team is call the Technical Community and Certifications group; this is… more
- CenterWell (Kannapolis, NC)
- …by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. + Develops, plans, ... **Branch Location** : Kannapolis, NC **This is not a remote or work-from-home position. This position requires you to...clinicians to promote more effective performance and delivery of quality home care services, and is available at all… more
- Cardinal Health (Raleigh, NC)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- Veterans Affairs, Veterans Health Administration (Garner, NC)
- …ACADEMIC/TEACHING/TRAINING/ADMINISTRATIVE RESPONSIBILITIES: Involved in performance improvement and quality assurance initiatives. Provides leadership guidance ... on moonlighting Work Schedule: 8:00 AM - 4:30 PM Monday-Friday with occasional on- call responsibilities The Durham VA Health Care System is seeking an outpatient… more
- Veterans Affairs, Veterans Health Administration (Fayetteville, NC)
- …provide treatment. The incumbent will take part in continuing medical education and quality assurance activities. The highest degree of good judgment, ethical ... Administration guidelines for ED at the Fayetteville VA Medical Center . This will include developing and implementing improved ED...and all other employees. Must be available for "on call " for clinical coverage during non-clinical contact hours as… more
- Public Consulting Group (Raleigh, NC)
- …as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, friendly and ... Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare… more
- Pearson (Raleigh, NC)
- …features using C# and Angular into the ExamDeveloper web app. You'll work with QA consultants in India and additional temporary Dev and QA consultants. **The ... is an important technology for this product. **Work Location:** REMOTE - United States , required to work mostly...new features + Fix defects that are reported by QA or by users + Create unit tests to… more
- UNC Health Care (Chapel Hill, NC)
- … lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. ... Memorial is a 28-bed, acute care, inpatient nursing unit at UNC Medical Center in Chapel Hill. Our interdisciplinary team provides evidence-based and high- quality… more
- Black & Veatch (Charlotte, NC)
- …life cycle, including layout and artwork in InDesign. + Establishes and maintains quality assurance and ensures compliance with brand standards for all ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...can-do attitude. They will have a keen eye for quality and ensure compliance with Black & Veatch brand… more
- UNC Health Care (Raleigh, NC)
- …or physician insurance related activities ((Authorization, Billing, Follow-Up, Call - Center , or Collections) **Knowledge/Skills/and Abilities Requirements:** ... health insurance plans, policies and procedures. 6. Meets/Exceeds Productivity and Quality standards. 7. Influences co-worker satisfaction by being self-motivated, a… more