- CVS Health (Raleigh, NC)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Raleigh, NC)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- TD Bank (Charlotte, NC)
- …with our long-term strategy of designing stores that enable advice. The Senior Manager, Store Strategy & Transformation leads the program management component of ... measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serve + Supports vision and...levels of management and works with business lines to advocate for adoption of changes identified + Develops program… more
- Ford Motor Company (Raleigh, NC)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Raleigh, NC)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- US Bank (Charlotte, NC)
- …and transformational priorities. As such, you must bring a passion for customer service , advocate for change on behalf of customers, and operate comfortably ... within their roles. + Tracking initiative status and communicating successes to senior management + Identify skill gaps with customers and identify opportunities to… more
- Capital One (Charlotte, NC)
- …number of hours to be regularly worked. Charlotte, NC: $78,400 - $89,500 for Client Service Sr . Associate Plano, TX: $78,400 - $89,500 for Client Service ... join the team. We are currently searching for a Senior Associate, Client Service . **Ideal Candidate** **:**.... Associate Richmond, VA: $78,400 - $89,500 for Client Service Sr . Associate Candidates hired to work… more
- CVS Health (Raleigh, NC)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- WCG Clinical (Cary, NC)
- …capabilities. Oversee Client Experience teams to deliver unified and exceptional service . + Build trusted relationships with senior client stakeholders, ... Senior Director, Client Experience (Remote) **General Information** **Location:**...acting as a strategic advisor and advocate . + Oversee the development and execution of client… more
- Lilly (Raleigh, NC)
- …increased technical capacity across the network. **Position Brand Description:** The Director/ Senior Director, Global Process Owner for Sterility Assurance, as a ... leader within the Technical Service , Manufacturing Sciences, Sterility Assurance team, will establish and maintain the global quality system procedural requirements… more
- Humana (Raleigh, NC)
- …help us put health first** Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a ... who thrives on turning insights into action? As the ** Senior Associate, Campaign & Brand Strategy** _(internally known as...toolkits, and reporting frameworks + Act as a brand advocate within agile go-to-market pods, fostering connection to brand… more
- Eaton Corporation (Raleigh, NC)
- **What you'll do:** **Job Summary** As a Senior Product Owner, you will be responsible for setting and communicating the product vision, developing and maintaining ... the product roadmap, guide the product development lifecycle, define user stories, and advocate for the customer within our product processes. As a Product Owner… more
- Pegasystems (Charlotte, NC)
- Senior Client Success Manager - FS/Banking Job Category: Client Success Location: US - Massachusetts - Remote | US - North Carolina - Remote **Meet Our Team:** Pega ... to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships**… more
- RVO Health (Charlotte, NC)
- **AT A GLANCE** We are seeking a Senior UX Researcher to support a Clinical (Coach or Care) weight-loss program by uncovering deep user insights, guiding design of ... digital and service touchpoints, and helping the organization deliver safe, effective, and engaging experiences for members/patients. **Where You'll Be** To… more
- Oracle (Raleigh, NC)
- …junior and senior applied scientists. + Develop production code and advocate for the best coding and engineering practices. + Participate in project planning, ... engineering center with the focus on excellence. As our Senior Applied Scientist, you will play a key role...that can be built as a feature of the product/ service . Contributes to writing production model code. Work with… more
- Sage (Raleigh, NC)
- Senior Product Manager - Fixed Assets Job Description: Senior Product Manager - Sage Fixed Assets Does your genuine interest in understanding the needs of the ... customer and being their advocate energize you? How about the thought of combining...compliance product to an emerging cloud-hosted, AI-powered Fixed Assets service , your focus will be to drive customer-centric innovation… more
- The Hartford (Charlotte, NC)
- Senior IT Engineer - IE07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... team as we help shape the future. As a Senior IT Email Engineer, you will be responsible for...the current state architecture looking for design flaws and advocate for stronger security control* Engage in continuous learning… more
- IQVIA (Durham, NC)
- …determine how the Account Management org structure aligns to this vision. **Client Service & Outcomes** + Oversee delivery of MediaOS, Digital Media Data, Email, ... + Ensure seamless execution and delivery of products to clients, enabling revenue recognition . + Monitor KPIs and VOC to ensure client satisfaction across IQVIA… more
- The Cigna Group (Charlotte, NC)
- …must live in the Charlotte, North Carolina area_** The ** Senior ** **Contract Negotiator** for **Physician/Ancillary/Hospital groups** serves as an integral ... + Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers...Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.… more
- Walmart (Raleigh, NC)
- **Position Summary ** As a Senior Meat Cutter you will drive sales in your area to deliver to our members more of what they love, for less. You will work ... communicating effectively and developing interpersonal skills for providing customer service ; being flexible to the needs of the business;...and stored. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more