- US Tech Solutions, Inc. (North Chicago, IL)
- …with the ability to multi-task. Admin assistants, experiences in admin roles, call center /CSR type environment also qualified. Preferred (but not required) ... Duration: 8 months contract Work schedule: Hybrid -Onsite: Tuesday, Wednesday and Thursday onsite. 8 -...of various systems to help us to be more customer facing, not only customers, but also business owners.… more
- HD Supply (Waukegan, IL)
- **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail, written, and ... faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions. + Performs necessary follow-up to ensure… more
- HD Supply (Libertyville, IL)
- **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of ... catalogues. **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail,… more
- The Chicago Lighthouse (Chicago, IL)
- … Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... in-house trainings sessions, coaching, and performance sessions. **STATEMENT OF PURPOSE** : The Call Center Supervisor is responsible for direct oversight of a… more
- Zurich NA (Schaumburg, IL)
- …adherence to schedules and make necessary adjustments to optimize productivity. + Analyze call center data and provide insights to identify opportunities for ... Customer Support Workforce Planner 114334 Zurich North America...accurate and up to date information. + Collaborate with call center managers to identify and address… more
- Robert Half Office Team (Rolling Meadows, IL)
- … service mindset to effectively manage workload. Requirements * Demonstrated expertise in Call Center Customer Service / Phone Ettiquette * Proficiency ... Service Representative for a contract-to-hire opportunity. This is a hybrid role in Rolling Meadows, IL. This role involves... customer service in the industry. High volume call or call center experience… more
- CARMAX (Kenosha, WI)
- …goals. We will give you everything you need to be successful. We're not your average call center . You will handle a wide range of customer interactions and ... per year according to needs of the business + Hybrid role with requirement for working on site one...+ **Candidates must live within 1 hour of the Customer Experience Center (CEC) location** **AND live… more
- ChenMed (Chicago, IL)
- …presence. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Danaher Corporation (Deer Park, IL)
- …years customer service) + Minimum 3 years of experience in a high-volume call center environment OR customer facing experience + Strong analytical ... supporting Field Service Engineers through the active dispatching of customer work order requests. This role helps drive time...Business located in Deer Park, IL and will be hybrid . At Leica Biosystems, our vision is to advance… more
- ChenMed (Chicago, IL)
- …presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Paylocity (Schaumburg, IL)
- …lines of business, time zones, and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center performance ( ... Lake Mary, FL, Meridian, ID This position is considered hybrid with the requirement to be in office three...as a WFM subject matter expert analyzing data and customer trends to optimize workforce configuration and maximize capacity.… more
- Loyola University Chicago (Chicago, IL)
- …proactive updates to customers. Maintain call tracking accuracy. 3. Assign Service Center call tickets that cannot be resolved on the initial contact to ... Note: The current work modality within Information Technology Services is a hybrid work environment with on-campus and remote components. The remote component is… more
- US Bank (Chicago, IL)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... operational readiness. + Serves as a resource to aid Production Command Center analysts and management with issue escalation and resolution. + Proactively identifies… more
- The Hartford (Chicago, IL)
- …growth strategy and executes the plan. + As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service ... Consultants (service matters not handled by Customer Service Center , ie, escalated billing, claim...+ Completes Booklet and Bill review. + Conducts Welcome Call Qualifications. Qualifications: + Minimum 2 years of Disability… more
- Huntington National Bank (Grayslake, IL)
- …+ 2-5 years of merchant services sales experience, including in a call center environment + Exceptional communication and relationship-building skills. + ... annual sales. + Expertise in virtual sales in a call center environment. + Ability to multitask...a fast-paced environment. + Strong problem-solving skills and a customer -centric approach. + Participate in occasional team meetings. +… more
- Discover (Riverwoods, IL)
- …levels of the stack. . Plan the growth and reliability of services. . Use your on- call shift to prevent incidents from ever happening. . Be on an on- call ... rotation to respond to "Code Red" incidents to help restore customer impacting service. **Minimum Qualifications** **At a minimum, here's what we need from you:** .… more
- The Hartford (Chicago, IL)
- …that matter most. And you can help us when you join our team. They're at the center of everything we do - and by joining us, you'll be on a team known throughout ... Partner with Voluntary Support Team for any voluntary activities + Conducts Welcome Call + Provide Plan Administration review to Employers including, but not limited… more
- Ensono (Chicago, IL)
- …point for mainframe hardware issues such as failed Tape Drives, offline devices, and Call Home. You will adjust weights on HMC for LPARS as required in support ... and zVSE in a complex, geographically dispersed multi data center environment. + Be able to support multiple client...HMC and support element. + Ability to lead new customer hardware migrations and current client hardware upgrades with… more
- Morgan Stanley (Chicago, IL)
- …role Even better if you: * Have at least 2 years' experience working in a call center environment or within a financial institution * You can articulate your ... unlicensed Financial Services Representative, you would use your amazing customer service skills and knack for problem-solving to engage...be paid for by Morgan Stanley. * Enjoy a hybrid work environment that enables employees to thrive. *… more
