- US Bank (Fargo, ND)
- …in fraud, debit detection, Regulation E , FCC or risk mitigation? Come join the team as a Contact Center Quality Manager ! In this role you will oversee a ... One. **Job Description** Do you have a background in Contact Center quality analysis and/or...and regulatory standards for the assigned functional areas/region. The manager will play a critical role in maintaining compliance… more
- HomeSafe Alliance (Bismarck, ND)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... Perform quality review of a subset of contact center customer interactions and/or processes to...process gaps for improvement. + Monitor, evaluate and score contact center communications against established quality… more
- Meta (Bismarck, ND)
- …infrastructure for the future of AI learning! **Required Skills:** Contracts Manager , Data Center Design Engineering and Construction Responsibilities: 1. ... Design, Engineering & Construction (DEC) organization. As a Contract Manager , you will report to the Global Manager...all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner… more
- Lincoln Financial Group (Bismarck, ND)
- …#:** 74043 **The Role at a Glance** We are excited to bring on a ** Manager ** to join the Call Center supporting our Retirement Plan Services organization to ... work in a remote environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call… more
- Under Armour, Inc. (Bismarck, ND)
- …contact handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner Outsourcer (BPO) leadership ... Quality Assurance Manager -Customer Service ** Quality...technologies and assess potential benefits. * Expert knowledge of contact center best practices. * Proficient in… more
- Aimbridge Hospitality (Bismarck, ND)
- Job Summary The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with ... will ensure that financial performance is optimized that high quality product and service levels are maintained and that...as well as Company and brand standards. The General Manager will establish priorities and lead key operational initiatives… more
- Humana (Bismarck, ND)
- …closely with IT Service Management (ITSM) practices, ServiceNow product owners, Customer Experience Center Platform team ( contact center ), and other product ... the role for you. We are seeking a dynamic and experienced Lead Product Manager to lead our self-service and support product line encompassing both services and… more
- Prime Therapeutics (Bismarck, ND)
- …support Prime's commitments to pharmacy clients by creating a strong interface between contact center operations and provider relations + Develop and maintain ... every decision we make. **Job Posting Title** Provider Relations Manager - Remote **Job Description** The Manager ...Marketplace and the provider relations team's workload to ensure quality outcomes, as well as pharmacy and client satisfaction;… more
- Evolent (Bismarck, ND)
- …outcomes for this population. **What You'll Be Doing:** + The Behavioral Health Case Manager (LCSW or LMHC) will connect with the patients and their care team ... improve the health of the patient. + Coordinate care by serving as the contact point, advocate and resource for the patient, their family and their physician,… more
- GAF (Bismarck, ND)
- …Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we ... position will be remote based. **Summary** As the Design Content Visionary Manager (Technical Education Manager ), collaboration with the larger Building Science… more
- Iron Mountain (Bismarck, ND)
- …contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is responsible for the end to end delivery of ... new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron...Is the primary, day to day, central point of contact for customer and internal resources to provide continuity… more
- CVS Health (Bismarck, ND)
- …2 years experience in utilizing Avaya CMS Supervisor or similar ACD system for contact center management and reporting. + Minimum 2 years experience in utilizing ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...of the resource planning strategy to achieve patient experience, quality and financial goals. The Manager will… more
- Prime Therapeutics (Bismarck, ND)
- …our passion and drives every decision we make. **Job Posting Title** Manager , Clinical Pharmacists **Job Description Summary** Oversees day-to-day operations of a ... team of call- center pharmacists to ensure department objectives and contractual service...performance reviews, salary reviews and disciplinary actions. + Implements quality assurance reviews consistent with corporate QA programs. +… more
- Prime Therapeutics (Bismarck, ND)
- …into existing systems. + Collaborates between departmental business owners, end users, IT, Contact Center , Claims and Clinical departments to resolve issues, or ... fuels our passion and drives every decision we make. **Job Posting Title** Manager , Operations (Remote) **Job Description** + Operations: Manages team members in the… more
- Evolent (Bismarck, ND)
- …for the culture. **What You'll Be Doing:** **Job Summary:** The **Software Engineering Manager ** at Evolent will lead a team of software/data engineers in designing, ... This role involves managing data from various healthcare systems, ensuring data quality , and enabling data accessibility for analysis and decision-making. **What You… more
- SolomonEdwards (Bismarck, ND)
- Testing Project Manager Remote - USA,USA About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, ... visit SolomonEdwards Position Summary: Our client is seeking a skilled Testing Project Manager to oversee the execution of pre-written test scripts for SAP 4Hana and… more
- Humana (Bismarck, ND)
- …Data Science, Data Consulting, Data Visualization and Reporting. The Senior Data Manager acquires, cleans and develops datasets from internal and external sources to ... data lifecycle needs of an enterprise. The Senior Data Manager acquires, cleans and develops datasets from internal and...R, SAS, SPSS, QlikView, Hadoop, and/or SQL + Call Center experience + CRM platform experience **Additional Information** +… more
- US Bank (Fargo, ND)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... risk, customer and employee experience, operational / productivity / quality metrics. Our work ranges from identifying and solving...Attitude to operate as a doer-leader, instead of a manager of people and tasks - Problem solver with… more
- Evolent (Bismarck, ND)
- …candidate is passionate about cultivating high-value relationships and high-value quality care that strategically aligns with Evolent's key performance benchmarks, ... with Evolent solutions, and supporting their ability to deliver high quality , cost-effective care. **Key Responsibilities:** * Accountable to internal and external… more
- Catholic Health Initiatives (Bismarck, ND)
- …health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with ... dedicated to delivering the highest level of expertise and quality . Together we can continue to grow and support...Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, SD CHI St. Alexius Health offers… more