- Bank OZK (Little Rock, AR)
- …required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual ... and providing information about products and services, responding to customer complaints, and processing customer requests. Interacts...on items not able to be resolved on initial call . + Meets personal and team target key performance… more
- Robert Half Office Team (Little Rock, AR)
- Description We are offering a contract for a permanent position as a Call Center Specialist in the financial services industry. This role is based in Little ... Rock, Arkansas, United States. As a Call Center Specialist , you will...and industry trends. Requirements * Proven experience in a Call Center or similar customer … more
- Bank OZK (Little Rock, AR)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or...projects as assigned. + Represents the Bank to the customer in a courteous, professional manner, and for providing… more
- Lumen (Little Rock, AR)
- …communicate key telecom concepts. **The Main Responsibilities** + Responsible for screening One Call Center Locate Ticket requests in order to analyze the ... Role** We are in the process of filling telecom specialist positions for our Cable Protection Academy. This is...Ops Console, Map books, GIS Applications and State One Call Center 's websites. **Compensation** This information reflects… more
- Sedgwick (Little Rock, AR)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist - Background in Auto Insurance Required **PRIMARY PURPOSE**… more
- Sharecare (Little Rock, AR)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Concentrix (Little Rock, AR)
- …Have** + 2+ years of experience in Support role + 2+ years working in a call center environment + Knowledge of Microsoft products + Have necessary skills for ... Job Title: Senior Sales Support Specialist Job Description Imagine being able to partner...us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... high-quality products. Our team values collaboration, continuous learning, and a customer -centric approach, ensuring that every team member contributes to providing… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Verint Systems, Inc. (Little Rock, AR)
- …with physical security or video surveillance hardware or software products. + Prior Call Center experience. + Formal ticketing system and/or Oracle Database ... and updates CRM notes in ticketing system. + May be involved in customer installations and training. + Works with higher level technical support employees to… more
- Bank OZK (Little Rock, AR)
- …Diploma or equivalent required. + Minimum of two (2) years of technical, help desk, or call center work experience required. + Minimum of one (1) year of work ... Scope Performs duties associated with providing post-implementation client support and customer service. Products include ACH, Wire, Remote Deposit, Positive Pay,… more
- Ford Motor Company (Little Rock, AR)
- …suppliers of purchased services + Supervisory experience of Ford and Agency personnel desired + Call Center / Customer Affairs experience is valued + Passion ... consumer "lemon law" litigation in California + Be knowledgeable regarding the Ford Customer Relationship Center policies and procedures and provide testimony at… more
- State of Arkansas (Little Rock, AR)
- …in Microsoft Office (Word, Outlook) and ability to learn new software systems. Call center experience is preferred but not required. Make a meaningful ... Specialist ! APERS is seeking motivated individuals with a passion for exceptional customer service to join our Retirement Support Center . As the first point… more
- TTEC (Little Rock, AR)
- …Account Management with heavy client interaction * 2-3 years' experience in a call center environment, * Thorough knowledge of network protocols and operation, ... management teams of TTEC 's Operations and other business owners to ensure quality customer support. * Will quickly gain an understanding of the operations (types of… more