- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Evolent (Providence, RI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- Highmark Health (Providence, RI)
- …tomachine learning operations (MLOps) or automated model scoring. + Familiarity with call center analytics, provider engagement data, or member experience ... Highmark Health **Job Description :** **JOB SUMMARY** The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign… more
- Noblis (Providence, RI)
- …to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation, ... Noblis MSD is seeking to hire a Lead Logistics Analyst to support the Navy out of the Philadelphia...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more
- Public Consulting Group (Providence, RI)
- …via PowerShell; implement guardrails and peer-reviewed scripts. + Participate in on- call rotation and major incident bridges. **Required Qualifications** + 3-5 years ... **Tools & Technologies** + AWS and Azure Cloud Operations + Exchange Admin Center , Security & Compliance Portals. + Microsoft Defender for Office 365, Purview (DLP,… more