- Randstad US (Boston, MA)
- call center representative - remote . + boston , massachusetts ( remote ) + posted 1 day ago **job details** summary + $20 - $26 per hour + temporary + ... Growth, Teamwork & Collaboration. General Overview: The HR Support Center Representative will resolve inquiries from employees,...self-service options, empower them to solve inquiries Skills: + Call Center Support + Typing Skills +… more
- State of Massachusetts (Boston, MA)
- …entities and supports more than 86,000 active and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial ... * Ability to work in both an office and remote settings * Correspond and distribute to MSERS members...of State Treas & Rec Genrl* **Title:** *Member Services Representative I ( Call Center )* **Location:**… more
- IQVIA (Boston, MA)
- …we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you ... solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative ** is primarily responsible for fielding requests such… more
- Conviva (Boston, MA)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Atrius Health (Watertown, MA)
- …as 8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week.**This location is a call center -based position offering a remote schedule after training is ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. _SKILLS_ * Able to communicate in a… more
- Evolent Health (Boston, MA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is REQUIRED. * At least 1 year call center experience is required. * Ability to handle a heavy call volume… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... to compile patient and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments and managing… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... The Patient Representative (PR) is the "first impression" a patient...and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS,… more
- Children's Hospital Boston (Boston, MA)
- …Eliot Health Center in Jamaica Plain. The Lead Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive and ... 76987BRJob Posting Title:Lead Patient Experience Representative - Jamaica Plain (onsite)Department:Ambulatory Services- Martha Eliot Health… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative - Waltham (part time, onsite)Department:Patient Services-NursingAutoReqId:76866BRStatus:Part-TimeStandard Hours ... this location. The staff sees about 50 patients a day. The Infusion center helps with IV medication administration for multiple specialties throughout BCH. Patient… more
- Children's Hospital Boston (Boston, MA)
- …Title:Patient Experience Representative (Developmental Medicine)Department:Pediatrics-Developmental Medicine AutoReqId:77054BRStatus:Full-TimeStandard Hours per ... $2,000 sign-on bonus (terms/taxes apply) Developmental Medicine - Patient Experience Representative As an integral part of the Division of Developmental Medicine… more
- Children's Hospital Boston (Boston, MA)
- 75852BRJob Posting Title:Patient Experience Representative (Float Pool)Department:Ambulatory ServicesAutoReqId:75852BRStatus:Full-TimeStandard Hours per Week:40 Job ... floating to the main campus (Boston), Brookline and Martha Eliot Health Center (Jamaica Plain) locations. May require floating to additional satellites. The Patient… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... Category:AdministrationJob Posting Description: 100% onsite at Martha Eliot Health Center in Jamaica Plain Bilingual (English/Spanish) strongly preferred The Sr.… more
- TEKsystems (Nashua, NH)
- …- Bachelor's degree (preferred in business or communications) or significant call center customer service experience. -Need great tenure,1.5 to ... MA (Hybrid Work Environment 3 days on-site, 2 days remote ) Position Type: Contract to Hire Duration: 12+ months...plus. **Skills Required:** - Experience in customer service and call centers. - Proficiency in data entry and MS… more
- Sutherland Global Services (Boston, MA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries . In times of high call volumes, phone calls may be received back-to-back with...detail + Sufficient Internet speeds while connected to a Remote Desktop Session (10MB Download / 2MB Upload) +… more
- Sutherland Global Services (Boston, MA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, receive back-to-back calls with an "All Hands...skills + Sufficient Internet speeds while connected to a Remote Desktop Session (10MB Download / 2MB Upload) **Preferred… more
- HomeSafe Alliance (Boston, MA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- HomeSafe Alliance (Boston, MA)
- … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... processing customer orders. + May function as a designated representative for designated accounts. + May lead and train...interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- Boston Center for the Arts (Boston, MA)
- …replacement, as budgeted; perform preventive maintenance on equipment. + Serve as an on- call representative for users of the BCA theatre venues. Assess, ... A leading force in the city's cultural community, Boston Center for the Arts has supported thousands of individual...the BCA campus; there is no option for fully remote work. However, staff are provided with a bank… more
- WM (Boston, MA)
- …Summary** The Customer Experience Operations Analyst has overall responsibility for the Call Center 's reporting and analytics, driving continual improvements and ... and 4 years of relevant work experience. Experience: 3 years of Customer Service/ Call Center work experience (in addition to education requirement). B.… more