- Michaels (Nashua, NH)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NASHUA, NH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Boston, MA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- Amazon (Boston, MA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- FranklinCovey (Boston, MA)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Amazon (North Reading, MA)
- …the voice of the customer to propose communications that improve the Ring customer experience . * Test, track and measure the impact of retention initiatives ... makes this role so exciting. About the team The Customer Experience & Engagement team is a...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Amazon (Boston, MA)
- …The AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... leaders in a 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program helps create and cultivate long-term… more
- Nordstrom (Burlington, MA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Veolia North America (Boston, MA)
- …invoicing process. + Other duties and responsibilities as assigned by Customer Excellence Manager . **Qualifications** **Education/ Experience /Background:** + ... Strategically lead and manage the customer fulfillment process. Manage the customer experience by coordinating all aspects of the customer service cycle.… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …Enablement Lead understands the Customer Needs as they relate to Customer Experience , aligns them with the OBU Product Manager and other Customer ... true to the best of my knowledge. **Job Description** ** Customer Experience Enablement Lead** **Takeda Pharmaceutical** **USA...a Service/Success Manager with software products; + Experience as a Subject Matter Expert for Customer… more
- Dynatrace (Waltham, MA)
- …flawless digital experiences. **Job Description** Dynatrace is seeking a "Program Manager , Customer Enablement" to design learning experiences and programs ... responsible for the roadmap, definition across multiple learning channels. The Program Manager will design learning solutions for Dynatrace Customer Enablement,… more
- Trellix (Boston, MA)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Siemens Digital Industries Software (Boston, MA)
- …with a strong passion for customer success and expansion. As a Senior Customer Success Manager , you will join our rapidly growing company and play ... expansion of the Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and… more
- J&J Family of Companies (Boston, MA)
- Sr Manager , Field & Customer Solutions -...degree preferred. + A minimum of 10 years working experience in any of the following areas required - ... a highly qualified and motivated individual to join our team as a Senior Manager , Field & Customer Solutions (F&CS), in Raritan, NJ. Other possible locations:… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Restaurant Depot (Andover, MA)
- Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing ... Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience . +… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Amazon (North Reading, MA)
- Description We are looking for a Senior Technical Program Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers ... Ring's direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com...- 5+ years of technical product or program management experience - 7+ years of working directly with engineering… more