- Wolters Kluwer (Waltham, MA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- Confluent (Boston, MA)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... contact for our key customers the Engagement Manager is a long term, relationship based, customer...meeting milestones, and ensuring success . Responsible for customer satisfaction throughout the engagement cycle +… more
- Amazon (North Reading, MA)
- … Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers Ring's direct-to-consumer (DTC) selling programs and ... customer engagement initiatives. These products and services...Establish metrics and regular reporting mechanisms for measuring project success criteria, and support deep dive assessments and ad-hoc… more
- Chewy (Boston, MA)
- …Chewy is seeking a skilled and strategic Senior Employee Engagement Manager to join our world-class Customer Service (CS) organization! We recognize ... the impact of employee engagement on organizational success and are committed...and enhance overall employee satisfaction. As a Sr Employee Engagement Manager , you will play a pivotal… more
- Autism Speaks (Boston, MA)
- …Times and Best Companies Group in 2024! Come join Autism Speaks as a Community Engagement Manager with responsibility for the New England Area and specific focus ... the organization and the variety of ways to engage. Manager will be home based in the Boston or...degree or equivalent experience Experience: + 3+ years demonstrated success in peer-to-peer fundraising position. + The following qualifications… more
- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... engage with and delight our Mobius Customers. As a Customer Success Manager with Content...with Retention Marketing on campaigns and events to drive engagement with your accounts + Work closely with Retention… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... At Verint, we believe customer engagement is the core of...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success...who work with us have a high degree of engagement , a commitment to working effectively in teams, and… more
- Zoom (Boston, MA)
- …+ Experience working with global enterprise level customers and have B2B SaaS customer success experience + Experience in technology solution implementations + ... goals, and business outcomes. You'll consult on internal communications and engagement , create success plans, and influence adoption. Responsibilities also… more
- Pfizer (Cambridge, MA)
- …patient advocacy organizations. The Head of Clinical Trial Diversity & Patient Engagement is responsible for ensuring that our clinical study populations and our ... intend to treat or prevent. This leader is responsible for ensuring appropriate engagement of patients and patient advocacy groups to gain insights into individual… more
- FranklinCovey (Boston, MA)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- FranklinCovey (Boston, MA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- CVS Health (Boston, MA)
- …ambiguity. The Program Manager will report directly to the Senior Manager of Digital Engagement . **Key Responsibilities** + Responsible for supporting ... consolidates for Sr. Manager /Director + Define key KPIs to measure program success + Seek new opportunities to innovate the retail space and rethink user… more
- KPMG (Boston, MA)
- **Business Title:** Senior Specialist, User Success Manager **Requisition Number:** 114494 - 40 **Function:** Advisory **Area of Interest:** **State:** MA ... Advisory. KPMG is currently seeking a Senior Specialist, User Success Manager in Deal Advisory and Strategy...+ Minimum three years of recent experience in a customer success , user support, or client service… more
- Amazon (Boston, MA)
- …The candidate should be a creative problem solver who is meticulous, customer -obsessed, and able to be drive continual improvement with strong initiative and ... specific education on deal strategies, skills, and best practices. The Project Manager will draw upon skills in curriculum development, content creation, and process… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...You own and drive execution excellence for the end-to-end customer engagement (technical, operational, organizational, and educational)… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...You own and drive execution excellence for the end-to-end customer engagement (technical, operational, organizational, and educational)… more
- Amazon (Boston, MA)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the ... a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to… more
- Dynatrace (Waltham, MA)
- …to host leaders from our most valued prospects, customers and partners. + **Ignite Customer Engagement :** Build a program that increases customer loyalty, ... a Content Catalog, develop an end-to-end process to ensure success , and provide direction to ensure every agenda is...Requirements:** + 3+ years of experience in technology marketing, customer engagement , with a proven track record… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to engage directly...change best practices seamlessly into project delivery. - Accelerate customer adoption through education and engagement . -… more