- Boston Public Schools (Boston, MA)
- …be confirmed until the position is vacated. BPS Department of Transportation Monitor Unit Customer Service Team Lead Position The Monitors Unit Customer ... Lead (TL) works alongside yard Operations Coordinators to support all aspects of Customer Service related...Name Your Email Send me a copy Monitor Unit Customer Service Team Lead (SY24-25)… more
- Verint Systems, Inc. (Boston, MA)
- …Pendo, and experience in managing seamless integrations of various tools to support our customer success team . You will lead a team of Operations ... Totango, facilitating seamless operations and reporting. + Train and support the Global Customer Success team...Management:** + Lead , mentor, and develop a team of Customer Success Operations Specialists, fostering… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …is true to the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE** The Customer Experience Enablement Lead USBU is the single point of ... partners (Internal, External and Specialized delivery partners). The Enablement Lead understands the Customer Needs as they...line with the roadmap and demands in USBU. + Support and manage a team of product… more
- Beth Israel Lahey Health (Charlestown, MA)
- …BILH needs. (essential) 2. Exhibits competence, commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes ... support position is responsible for all aspects of customer requests and incident management. This includes acting as...resolving, and timely follow up of service requests/incidents. The Lead Field Support Technician interacts with all… more
- Amazon (Boston, MA)
- …mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that ... world-class support is critical to customer ...Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique… more
- GE Aerospace (Lynn, MA)
- …with the Combat & Trainer Engine (CTE) F414 PBL Program Manager and a cross functional team to support the customer with on time material demands while ... of the F414 Performance Based Logistic (PBL) contract in support of the US Navy. Responsible for developing and...demands as necessary to minimize any changes within material lead time. * Work closely with the PBL Program… more
- IQVIA (Boston, MA)
- …management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and...issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines,… more
- IQVIA (Boston, MA)
- …close-out; financial management; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), ... to provide high quality data management products that meet customer needs. Provide leadership to the team ...and all other stake holders. + With minimal guidance, support DM service delivery with comprehensive DM process and… more
- L3Harris (Wilmington, MA)
- …Optical Engineer Integrated Product Team (IPT) lead to join our team , providing critical on-site support for our space programs. Our projects span ... Job Title: Lead , Optical Engineer- Integrated Product Team Lead ( IPTL) Job Code: 12327...Basis Of Estimate (BOE) task and cost development, Tiger Team involvement, customer /sub-contractor/supplier interface, and the development… more
- Takeda Pharmaceuticals (Boston, MA)
- …cross functional tactical initiatives, critical success factors and the brand's budget. + Lead the Integrated Brand Team and work collaboratively with sales, ... your best. As part of the US Oncology Marketing team , you will report to Head of Marketing, US...for business case, market and competitive analysis, regulatory reviews, customer needs and primary/secondary research sources to support… more
- Bright Horizons (Newton, MA)
- The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users through direct ... customer satisfaction. **What you will be doing:** + ** Team ** **Performance:** EnsurecallsaremonitoredandticketsareresolvedorupdatedwithinSLAs + **Advanced Troubleshooting:** Investigate and resolve… more
- Zurich NA (Boston, MA)
- Climate Resilience (Natural Hazards) Team Lead 114628 What can go right when you can grow your career? Now is the time to move forward and make a difference. At ... hazards and climate change. In this role, you will lead a small team and manage Climate...and ensuring quality deliverables based on ZRS standards. + Support customer acquisition and proposition development including… more
- MIT Lincoln Laboratory (Lexington, MA)
- …diagrams This position is under general supervision of the Classified Enterprise Services Team Lead . This position will maintain frequent contact with internal ... Position Description The Network Services Lead will demonstrate a strong understanding of all...mentoring and tasking to members of the CES Network Team Network Support 10% + Provide 1st… more
- Lowe's (Danvers, MA)
- …consist of online, pick up later, delivery, install and pro. As Fulfillment Lead , he/she provides supervision, coaching, and support to the Fulfillment ... **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean,...with the products our customers need. As a Fulfillment Lead , this means: * Picking and checking merchandise for… more
- Sanofi Group (Cambridge, MA)
- …into impactful tactics to maximize the Franchise long-term value. The candidate will lead a team and will ensure alignment with key internal stakeholders ... purpose of this senior position is to develop and support execution of the Global Market Access & Pricing...dermatology indications, with a cross-franchise value maximization perspective:** + Lead a team of market access professionals… more
- Charles River Laboratories (Boston, MA)
- …that you can feel passionate about. **Job Summary** We are looking for an ** Lead Animal Care Technician** to join our Insourcing Solutions team at **Boston ... Children's Hospital** located in **Boston, MA.** **As the Lead Technician, you will provide guidance to technicians in the day-to-day operations of the animal… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** Job Summary: The Environmental Services Team Lead functions as a working leader in the environmental area(s) ... Stocks and sorts linen as necessary. Adjusts linen par levels based on customer needs. Maintains distribution logs. 4. Keeps cleaning products legibly and accurately… more
- Erickson Living (Peabody, MA)
- …and health care with campuses in 11 states-and growing. We are hiring a full-time Housekeeping Team Lead to support our Environmental Services Team . In ... will make an impact:** + Providing leadership, direction, and support to the Housekeepers under the guidance of the...+ Strong knowledge of Housekeeping operations. + Ability to lead and motivate a team Erickson Senior… more
- Beth Israel Lahey Health (Danvers, MA)
- …with Hospital, Professional and Home Health Billing Teams when identifying trends that can lead to inappropriate billing to the customer . 8. Working in a SBO ... **FLSA Status:** Non-Exempt **When you join the growing BILH team , you're not just taking a job, you're making...denials. 2. Responsible to work and respond to all customer service inquiries in regards to billing related patient… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …regional basis to support key business and GREFP objectives. The Procurement Lead is strategic in nature and will focus on complex spend categories with ... Lead is responsible for leading the Procurement Category Team . This team is comprised of Regional...members and the wider Takeda business + Guide and support the team through periods of change… more