- Amazon (Boston, MA)
- Description As a Strategy and Transformation Lead for Amazon Web Services (AWS), you will have the exciting opportunity to serve as a force multiplier for ... your expertise and experience across two core functional areas: 1. The Customer Transformation function works hand-in-hand with Sales, Executive Advisors, and… more
- Wolters Kluwer (Waltham, MA)
- …and post-sale customer experience). + **Project Accountability** : Define and lead Transformation projects with minimal guidance from concept to business ... and justify project ideas that support the product line Transformation strategy based on benefits vs. costs...the Customer Journey across market segments and customer workflows, particularly those relevant to Transformation … more
- Johnson Controls (Westford, MA)
- …it + Strategic Leadership: Develop and implement a comprehensive product management transformation strategy that aligns with the company's vision and objectives ... trends, customer needs, and competitive landscape to inform product strategy + Performance Metrics: Establish and monitor key performance indicators (KPIs) to… more
- Deloitte (Boston, MA)
- Banking Regulatory Reporting Transformation Senior Consultant Our practitioners help organizations identify the regulatory and industry changes impacting their ... sales opportunities, including the creation of external-facing industry perspectives, lead generation materials, or sales proposals Required Qualifications +… more
- Rocket Software (Boston, MA)
- …in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), you will be a strategic ... partner to the Vice President, Customer Solutions Engineering in shaping the transformation ...customer escalations as key point of contact for customer stakeholders. + Project Leadership: Lead or… more
- Publicis Groupe (Boston, MA)
- …help unlock value through a start-up mindset and modern methods, fusing strategy , consulting and customer experience with agile engineering and problem-solving ... transformation (DDT) across the globe. The Principal, Data Strategy will accelerate and drive the DDT strategy...strategy needs as inputs into the media partnership strategy + Standup and lead a testing… more
- Boston Public Schools (Boston, MA)
- …skills, with an emphasis on data analysis to inform policy decisions. RESPONSIBILITIES Lead Dashboard Design and Use Strategy Maintain and advance a dashboard ... Office of Data and Accountability (ODA) driving the dashboarding and data access strategy of the district. This role reports directly to the Senior Executive… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …is true to the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE** The Customer Experience Enablement Lead USBU is the single point of ... across all delivery partners (Internal, External and Specialized delivery partners). The Enablement Lead understands the Customer Needs as they relate to … more
- Commonwealth Care Alliance (Boston, MA)
- …roadmap. The Lead Product owner will create and establish the transformation portfolio's overall goals, and function as the application technical lead ... **Why This Role is Important to Us:** The Lead Product Owner, as part of the Business...will be responsible for leading and driving the product strategy , which includes envisioning, building, executing, and maintaining the… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- **Guidewire Integration Lead ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Massachusetts, Boston ... looking to staff client engagements with skilled Guidewire Integration lead analyst. * Excellent Domain knowledge on Property &...to understand and analyze the business needs of the customer * Detailed knowledge of multiple Guidewire Centers and… more
- The MITRE Corporation (Bedford, MA)
- …fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation . We're making a difference every day-working for a safer, healthier, ... apply scalable approaches for systems and software, evaluate technology and solutions, lead and foster external partnerships within the communities we support, and… more
- Amazon (Boston, MA)
- …to customer sites. Key job responsibilities - Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Black & Veatch (Burlington, MA)
- …_, you will have the opportunity to deliver and drive sales on Utility Transformation projects primarily focused on Customer Experience, Customer Service and ... **Principal Consultant, Utility Customer Programs** Date: Sep 26, 2024 Location: US...test, run. This role is client-facing and expected to lead projects and programs working across project teams and… more
- Forrester (Cambridge, MA)
- …services. **Job Description:** In alignment with strategic initiatives, ideate, prioritize, and lead transformation projects that will help change ways of ... strategy and operations as we transform to a customer -obsessed engagement model. The customer success function...Identify key enablement and change management needs for the customer success organization and help lead change… more
- Amazon (Boston, MA)
- …achieve repeatable AWS best practices? AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or ... Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy . Together with customer teams and AWS partners, working closely… more
- Trellix (Boston, MA)
- …Manager to lead the health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager will be a key ... processes within the Trellix Customer Success ecosystem * Promote customer health: lead the construction, implementation, and operationalization of key… more
- Quadient (Boston, MA)
- …exceptional place to grow your career - and help our future-focused team lead the way. Supervisor, Customer Success _People-powered_ Quadient helps people ... development and culture of your team, and ultimately contribute to the transformation and optimization of customer engagement, adoption, outcomes, and… more
- CVS Health (Boston, MA)
- …business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy , and manage ... make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart...CVS Media Exchange is hiring a Business Intelligence - Lead Director who will report to the Executive Director,… more
- Google (Cambridge, MA)
- …challenges, marketing objectives, and success metrics. + Structure a clear, long-term joint strategy between Google and clients, and lead a cross functional team ... collaborate across organizations, and drive business success for the customer and Google. + Strong strategic and tactical thinking...Working with them, you set the vision and the strategy for how their advertising can reach thousands of… more
- Deloitte (Boston, MA)
- …Customer & Marketing portfolio of offerings. Spanning the domains of customer experience, marketing strategy , commercial transformation and ... with its own multi-disciplinary, international team + Develop enduring customer relationships through client engagement work + Lead..., tech, and agency capabilities + Help shape future customer strategy offerings and points of view… more