- Commonwealth Care Alliance (Boston, MA)
- …access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class ... centers in the health care industry. This position is remote and the contact center is staffed 7 days...considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex,… more
- Conviva (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs… more
- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... Senior Care Options (SCO) and One Care Programs. The Provider Services Representative (PSR) position is responsible for providing accurate, prompt, and courteous … more
- State of Massachusetts (Boston, MA)
- …plan information, and benefit support. Through exposure to plan rules and benefits a Member Service Representative may develop expertise and skill to assume ... and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial...pension verifications. * Maintain a high level of customer service at all times. * Research member … more
- Everlight Solar, LLC. (Boston, MA)
- …individual to join the Everlight Solar team as a Customer Service Representative ! This is a FULLY REMOTE , full-time, entry level, evening shift position, ... with some weekend work. The Customer Service Representative will act as a connection,...capabilities + Ability to work independently and as a member of various teams and committees + Strong attention… more
- CVS Health (Boston, MA)
- …to answer the unasked questions, eg additional plan details, benefit plan details, member self- service tools, etc. Uses customer service threshold framework ... convenient and affordable. **Position Summary** **This role is fully remote . Must live in the following time zones, EST,...to make financial decisions to resolve member issues. Explains member 's rights and responsibilities… more
- Merck (Boston, MA)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Humana (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative 1 performs basic administrative / clerical / operational...to make an impact** **Required Qualifications** This is a remote / work from home position. **Selected candidates** **MUST**… more
- Merck (Boston, MA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience and their ... a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple...onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely… more
- STERIS (Boston, MA)
- …equipment. This is a remote based Customer facing position. To support and service our customers in this assigned territory candidates must be based out of one ... Clinical Sales Support Representative (Boston, MA) Req ID: 44927 Job Category:...by providing innovative healthcare and life science product and service solutions around the globe. How You Will Make… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Lead Product Support Representative **General Information** Ref #: 20240040141 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: Alpharetta - ... our valued customers a world-class product support experience. As an experienced member of our Global Support team, you'll bring expert-level domain knowledge and… more
- Suffolk University (Boston, MA)
- …/ Python Developer, Legal Innovation and Technology Lab - Clinical Fellow ( Remote ) Staff Exempt Boston, Massachusetts Apply Description The Developer will work ... maintain and support the Lab's existing Java-based electronic filing service provider software that integrates with the Tyler Technologies...the Legal Innovation and Technology Institute . As a member of the LIT Lab, the Developer will work… more
- Fresenius Medical Center (Waltham, MA)
- …Participates in reviewing and revising all policies and procedures + Serves as a member on Infection Control and Prevention Committees + Review and comply with the ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Waltham, MA)
- …+ Participate and/or manage resource scheduling activities indicating which project team member /resource is responsible for working on a particular task as part of ... + Develop productive internal and external working relationships. Provide outstanding customer service in a timely manner. + May provide assistance to junior level… more
- Ryder System (Boston, MA)
- …projects and/or perform a vendor management role with third party service providers. **ESSENTIAL FUNCTIONS** The IT CSS Application Development Manager provides ... organization (peers, work groups, customers, supervisors) Ability to work independently and as member of a team Flexibility to operate and self-driven to excel in a… more
- Medtronic (Boston, MA)
- …you can thrive. This position has the responsibility and authority to provide remote and on-site technician support to Midas Rex drills and driving customer ... satisfaction through service . It also needs strong communication skills as it...locations. + Travel to sites to work as a member of the local team to provide efficient repair… more
- Guardian Life (Boston, MA)
- …if applicable + Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work arrangements ... skill growth of the team. Assure that each team member has a strong development plan, that progress towards...own skill and career development. + Serve as Underwriting representative on business projects. + Participate in industry events… more
- HealthEdge Software Inc (Boston, MA)
- …passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our ... with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with… more
- HealthEdge Software Inc (Boston, MA)
- …engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The ... digital transformation, reduce costs, and improve both clinical outcomes and the member experience. **Your Impact:** + Proactively monitor and interpret NCQA, URAC,… more