- Merck & Co. (Boston, MA)
- …while prioritizing tasks to ensure the introduction and ongoing enhancement of solutions. Success will be the acceptance and adoption of these new solutions by the ... needs and be a passionate advocate for their perspectives through all phases of product development.The position will be based in one of the locations stated, travel… more
- Pegasystems (Waltham, MA)
- …are a Product Owner/ Product Manager who is passionate about customer success , has a critical eye for detail, and is obsessed with delivering ... Product Manager , GenAI Blueprint Job Category:...your imagination and creativity to identify solutions to pervasive customer needs and build features that are differentiated and… more
- Trellix (Boston, MA)
- …honed within a Customer Success / Services operations, strategy, consulting, or customer success product management role. * 2+ years in Customer ... **_Job Title:_** Customer Success Technical Program Manager...health: lead the construction, implementation, and operationalization of key customer health metrics including product consumption, adoption,… more
- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... engage with and delight our Mobius Customers. As a Customer Success Manager with Content...and objectives + Document how they use the Mobius product + Understand what success means to… more
- Wolters Kluwer (Waltham, MA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that stretch… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... customer . The Sr. CSM is passionate about the product , engaging customers, ensuring their happiness, and showing the...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Rocket Software (Boston, MA)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to...**Essential Duties and Responsibilities** : + Research and understand product usage for assigned customers + Begin to take… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... tremendous growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are… more
- allego (Waltham, MA)
- …growth year after year How you'll make a difference: Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...Implementation to Expansion and Renewal. + Acting as the product expert, customer advocate, and liaison between… more
- Zoom (Boston, MA)
- …+ Experience working with global enterprise level customers and have B2B SaaS customer success experience + Experience in technology solution implementations + ... leadership on employee communication and engagement. You'll represent the Voice of the Customer by engaging with Product and Engineering teams for continuous… more
- Zoom (Boston, MA)
- …desired business outcomes, develop key performance indicators (KPIs), and collaborate with Customer Success partners to exceed these. + Be proactive in ... for ongoing relationship-building and driving business adoption of the Workvivo product for SMB and Mid-Market customers throughout the post-launch journey. About… more
- Wolters Kluwer (Waltham, MA)
- **Lead Product Manager - Hybrid R0042653** **Job Description Summary:** ** ** TeamMate specializes in delivering state-of-the-art B2B products that empower ... competitive market. We are looking for an experienced Lead Product Manager to join our team. The...offering. This makes your role extremely important for our success , ensuring customer satisfaction and loyalty. If… more
- ThermoFisher Scientific (Cambridge, MA)
- **Work Schedule** Other **Environmental Conditions** Office **Job Description** **Job Title: Manager , Product Marketing** Reports To: Head of Marketing At Thermo ... To find out more visit https://www.thermofisher.com/bindingsite . **Discover Impactful Work:** As the Manager of Product Marketing, you will be at the forefront… more
- Amazon (Boston, MA)
- …audience-specific messages, content and tools (eBooks, presentations, whitepapers, infographics, webinars, customer success stories, product videos, how to ... Marketing Team is excited to add a Sr. Manager , Product Marketing Manager to...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- Philips (Cambridge, MA)
- …Customer Success and Satisfaction: Ensuring customer satisfaction and success is crucial for service product managers. Monitor customer ... ** Product Manager , Service System Maintenance** As...Maintenance Offer Subscription to customers. **Your role:** + Understanding Customer Needs: Just like in product management… more
- HealthEdge Software Inc (Boston, MA)
- …with the ability to work effectively with cross-functional teams, including product managers, engineers, customer success , implementation, commercialization, ... our business. Our product teams are cross-functional and durable,generally comprisedof a product manager , a product designer, several engineers, and QE.… more
- FranklinCovey (Boston, MA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- Amazon (Boston, MA)
- …strategies - Write compelling content and tools (eBooks, presentations, infographics, webinars, customer success stories, product videos, and more) - ... when you build securely on AWS. As a Sr. product marketing manager for security, identity, and...their digital transformation. You will also help drive the success of AWS security initiatives like educating customers on… more
- HealthEdge Software Inc (Boston, MA)
- …our business. Our product teams are cross-functional and durable,generally comprisedof a product manager , a product designer, several engineers, and QE. ... **Overview** **Senior Manager , Product Operation** **Position Overview:** We...empowered product team atHealthEdge. We empower our product teams to solve hard problems- customer problems… more
