- Amazon (Boston, MA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Bristol Myers Squibb (Cambridge, MA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Evolv Technology (Waltham, MA)
- …the reasons behind what we do. + Build meaningful professional relationships within the Customer Experience Operations ( CX Ops) team, the Technical Sales and ... culture of the team? You will be joining the Customer Experience Operations ( CX Ops)...comprised of 9 team members with a range of experience levels from entry, mid and senior .… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to team meetings. + Assist maintenance of analyst relations contact database. + Assist Sr . AR Manager with vendor rating / customer references sourcing program.… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... the student with an opportunity to partner with peers, senior personnel, and supervisors who will provide informal mentoring...one of the following technology areas: + SQL, PL\SQL experience + Previous DB experience (Oracle preferred)… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... + Serve as primary FP&A contact for AOG function Senior Leaders, including management of annual budget and periodic...Accounting or Finance or the equivalent years of work experience + Minimum of 6 years of experience… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... a direct impact on Marketing goals to improve user experience and increase traffic and conversions. The intern will...The intern will rely on guidance from a more senior member of the team to perform the functions… more
- PNC (Somerville, MA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... opportunity to contribute to the company's success. As a Senior Banker, you will strengthen customer relationships...variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve… more
- Sanofi Group (Cambridge, MA)
- …critical leadership role within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the North American web ... **Job title** : Director, NA Omnichannel Web CX **Location** : Bridgewater, NJ **About the Job**...opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer… more
- Amazon (Boston, MA)
- …are pioneering Gen AI revolution rapidly iterating to deliver high quality Gen AI enabled customer experience . Come join us to the invent the future for our ... the Alexa Conversational Assistants Services (CAS) org is looking for a Senior Applied Scientist with a background in Natural Language Processing, Machine/Deep… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …healthcare? Bring your true colors to blue. What We Need: Reporting to the Director Customer Experience , the Senior Experience Manager's primary goal ... better results, faster. Additionally, this role will also champion customer experience as a core element of...CX , marketing, or technology + 5+ years of customer experience across online and offline channels… more