- Concentrix (Providence, RI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Cengage Group (Providence, RI)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... fresh ideas, or business models for Cengage + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical … more
- FANUC America Corporation (Holliston, MA)
- …a related field preferred. * 2 years of relevant experience in a technical customer support or field service environment preferred. * Ability to diagnose ... Reporting to our Holliston, MA office, the Associate Field Service Engineer will provide support to customers...for CNCs, servo, spindle drive and motor products. Investigate customer complaints and perform analysis to determine the cause(s).… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mitsubishi Chemical Group (Providence, RI)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Amazon (Westborough, MA)
- …- BS in Engineering, Computer Science, or related field - Experience providing technical customer support - Knowledge and/or working experience with ... Description Job summary Technical Support Engineer - Mechatronics and...customer feedback and using that feedback to improve service . You are expected to be able to work… more
- Verint Systems, Inc. (Providence, RI)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- CVS Health (Providence, RI)
- …make health care more personal, convenient and affordable. **Position Summary** **As a Technical Support Representative, you will be working in a positive ... Minute Clinic and Photo. Reporting to the Manager of Technical Support , this role requires a detailed...live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient… more
- Lumen (Providence, RI)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Rocket Software (Providence, RI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- ThermoFisher Scientific (Franklin, MA)
- …+ Experience in a Field Service , Quality, Process Engineer, Depot Repair and/or Technical Support role. + FTIR Experience preferred + In lieu of experience ... making. **How you will make an impact:** As a Technical Support Product Specialist, you will provide...with inter-functional teams such as R&D, depot repair, field service , customer service , and quality… more
- Trellix (Providence, RI)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Olympus Corporation of the Americas (Westborough, MA)
- …and labelling shall be generated utilizing design controls. **Job Duties** + Support the production of customer facing product documentation, including but ... trace documents, technical reviews and verification deliverables. + You will support product documentation updates to comply with EUMDR, FDA and other regulatory… more
- Highmark Health (Providence, RI)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- General Motors (Providence, RI)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Confluent (Providence, RI)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- CBRE (Providence, RI)
- …customer discussions towards resolution and redefine business and technical requirements into clear, high-quality solutions. Financial proficiency and competence. ... EV Technical Solutions: Operate & Maintain Job ID 200338 Posted 27-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management,… more
- Amazon (Westborough, MA)
- …external tooling needed, and manage make verses buy decisions. * Manage outsourced technical service providers. * Engage with technology program customers to ... to accelerate and scale our machine learning transformation via human-in-the-loop support . GO-AI's Technology Team is a cross-functional team of Software Developers,… more