- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** The Customer Engagement Learning Effectiveness Lead develops and leads the Customer Engagement learning effectiveness ... + Manage the reporting and communication of performance and effectiveness of Customer Engagement Training...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** This role acts as the international lead for Customer Engagement Training, reporting to VP, Global Customer Engagement Training and ... being a part of the Customer Engagement Training LT. The lead will oversee all direct...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (Collegeville, PA)
- …and achievement of learning outcomes. + Work with other members of Customer Engagement Training leadership to identify trainings gaps and emerging needs that ... **ROLE SUMMARY** The Customer Engagement Content Lead will lead...training and leadership development interventions, and to define required learning outcomes; specify and manage the collection and analysis… more
- Merck (North Wales, PA)
- …Next Best Engagement , etc.). Additionally, this role will work to understand customer engagement effectiveness through data analytics and enabling the ... This talented individual will lead ongoing field sales integration and maximization of customer engagement capabilities (Field Suggestions, Field Email,… more
- Penn Medicine (Radnor, PA)
- …quality initiatives with the providers and staff + * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators* achieving ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + * regularly reviewing work processes to ensure… more
- Penn Medicine (Radnor, PA)
- …championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + regularly reviewing work processes to ensure efficiency… more
- Penn Medicine (Philadelphia, PA)
- …championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + Regularly reviewing work processes to ensure efficiency… more
- Penn Medicine (Philadelphia, PA)
- …championing quality initiatives with the providers and staff + Maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators ... for physicians and staff as demonstrated through retention and engagement /satisfaction scores + Regularly reviewing work processes to ensure efficiency… more
- PCI Pharma Services (Philadelphia, PA)
- …development and implementation of HR initiatives that will increase organizational effectiveness , build capability and derive the full potential of the workforce. ... and terminations as necessary. + Support and maintain the employee engagement programs and initiatives that support PCI's organizational goals and culture.… more
- TD Bank (Philadelphia, PA)
- …objectives and delivering insights for: (1) product design and development; (2) customer engagement ; (3) account management; and (4) business decision making ... + Produces daily, weekly or monthly reports which evaluate performance and effectiveness of tactics in all channels, analyzes trends, provides insights and… more
- ChenMed (Philadelphia, PA)
- …Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be ... score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these… more
- Novo Nordisk (Philadelphia, PA)
- …calls + Sets follow up calls with customers based on call continuum plans and customer engagement + Responsible for customer follow-up of inbound leads and ... part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal...trees + Follows appropriate direction around # of outbound customer calls per day, as well as appropriate frequency… more
- Leap (Philadelphia, PA)
- …+ Support the initiatives of the leadership team to drive sales, client engagement , team engagement , visual merchandising, and operational excellence + Model ... for new store openings, activations and/or for additional coverage + Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify,… more
- Forrester (Philadelphia, PA)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... This practice serves our B2B sales clients who are leaders of delivering customer value through creating a revenue strategy and sales plans, designing and developing… more
- The Michaels Organization (Camden, NJ)
- …communities that lift lives - ones that jumpstart housing, education, civic engagement , and neighborhood prosperity. With this passion at the forefront of our ... encountered during training sessions* Document training outcomes, evaluate the effectiveness of training programs and make recommendations for improvements* Work… more
- PNC (Philadelphia, PA)
- …retention marketing strategies. If you are passionate about creating meaningful customer engagement that drives lifetime value with products, everyday ... growth engine for the business. We are investing in Customer Lifecyle Marketing to ensure we are meeting the...to position products and features effectively * Drive effective learning agendas to prove the value of marketing efforts… more
- J&J Family of Companies (Horsham, PA)
- …growth opportunities that shape decisions and drive organizational action for the Patient Engagement and Customer Solutions (PECS) team focused on the Immunology ... market research and analytics efforts to assess and measure Px program effectiveness , while uncovering new insights to increase patient fulfillment and adherence.… more
- The Cigna Group (Philadelphia, PA)
- …to create data models and perform analysis to uncover digital customer /client value potential. Key responsibilities include providing strategic digital, business, ... and marketing recommendations; advising on the strategic use of customer and client data; promoting data analytics awareness across the client base and enterprise;… more
- Leap (King Of Prussia, PA)
- …role in developing a world class store team and delivering top notch customer experience. The Leap platform launches and operates insight-driven retail stores for ... in partnership with the Store Leader to drive sales and client engagement + Ensure store standards are maintained; cleanliness, visual merchandising and operational… more
- Deloitte (Philadelphia, PA)
- …supporting them through critical transformations? As a member of our Digital Customer practice, you will design and implement sales and service experiences, ... capabilities, and architecture required to bring customer strategies to life. Would you like to work for an organization committed to your professional development… more