• Program Director, Customer Success

    Olympus Corporation of the Americas (Westborough, MA)
    …experience required. + Minimum of 5-8 years experience in a customer success, revenue operations , or customer operations role. . + Minimum of 5 years' ... the customer success program. + Collaborate with Head of Sales Operations , regional customer success managers and specialists, ensuring alignment with… more
    Olympus Corporation of the Americas (10/26/24)
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  • Branch Operations Manager

    Santander US (Shrewsbury, MA)
    …company. USA Job Function Description: Responsible for the administration and day-to-day operations of branches by resolving customer issues, generating new ... and routines are executed. For example, announces new products and services, customer experience scripting, operations updates, daily plan, key activities to… more
    Santander US (12/11/24)
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  • Operations Associate - Solomon Pond Mall

    JCPenney (Marlborough, MA)
    …13, 2025 General Description TheOperations Associate'srole is to create an outstanding customer experience by performing operations functions within the store. ... Operations Associate - Solomon Pond Mall Location:Marlborough, MA,...perform functions prior to store opening. Primary Responsibilities: + Customer Service - You're maneuvering around the store at… more
    JCPenney (01/14/25)
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  • Internal Support Solutions Engineer Intern (Summer…

    Evolv Technology (Waltham, MA)
    …10-week program, you'll work closely with seasoned solutions engineers and customer experience operations professionals, gaining practical, hands-on learning ... to the inner workings of the company and collaborate with other customer -focused departments, broadening your understanding of cross-functional operations . This… more
    Evolv Technology (12/11/24)
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  • Front End Shift Manager

    Wegmans (Northborough, MA)
    …with department management to prioritize and delegate tasks and ensure the Front End/ customer checkout operations runs efficiently, monitoring the business and ... will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties… more
    Wegmans (01/15/25)
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  • Director Operations Analytics

    BJs Wholesale Club (Marlborough, MA)
    …leader proactively empowering the business to make data-driven decisions across the operations landscape that unlocks customer value and enables growth. This ... plans vary by location Job Summary: The Director of Operations Analytics will be a strategic business partner and...through analytics and testing with a continuous focus on customer experience and maximizing sales & profit. + Lead… more
    BJs Wholesale Club (12/18/24)
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  • Emerging Store Manager

    Walgreens (Bellingham, MA)
    customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of the ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
    Walgreens (01/08/25)
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  • Junior Customer Service Administrator

    Kelly Services (Franklin, MA)
    …Administrator (Jr. CSA) is responsible for supporting customers and ensuring smooth operations within the customer service department. This role involves ... **Junior Customer Service Administrator (Jr. CSA)** **Salary Range** :...administrative tasks, processing transactions, and maintaining high levels of customer satisfaction through professional and efficient service. **Key Responsibilities**… more
    Kelly Services (01/08/25)
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  • Sales Representative

    Intertek (Boxborough, MA)
    …* Research and resolve account problems. * Work closely with customers and operations to facilitate a superior customer experience. * Perform client research, ... a proven, high-quality business model and a global network of customer -focused operations and highly engaged subject matter experts. At Intertek, we exercise… more
    Intertek (01/02/25)
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  • Operations Manager

    Suburban Propane (Marlborough, MA)
    …operational areas of our business. **Responsibilities** + Assist with the day to day operations of a local Customer Service Center (CSC), focusing on service, ... **Overview** We are currently lookingfor an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key… more
    Suburban Propane (11/14/24)
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  • CI Engineer, MSP CX Support

    Amazon (Westborough, MA)
    …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... The role will work closely with our internal partners including operations , maintenance, engineering and project management teams to gather continuous improvement… more
    Amazon (01/11/25)
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  • Senior Director Strategy & Enablement - Hybrid

    Staples (Framingham, MA)
    …and innovative enablement solutions. This expert level role will be the customer /sales voice to critical marketing, pricing, management operations , customer ... . Strong verbal, written, and presentation skills . Strong interpersonal and customer relationship skills . Strong business, financial operations , and technical… more
    Staples (12/18/24)
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  • Area Director, Fleet Maintenance

    WM (Westborough, MA)
    …of two of more individuals required. + Experience in a position involving operations , customer service, community relations, health and safety, financial, and ... Summary** Lead, implement and monitor the maintenance processes that support operations which maximize fleet performance, while reducing operating costs and… more
    WM (01/14/25)
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  • Road Performance System Trainer - Roads

    GAF (Worcester, MA)
    …installer network consistent with our brand values. They will also work with the Customer Operations and Engineer & Technology teams to build and improve ... commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work.… more
    GAF (12/21/24)
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  • Sr Data Architect I

    Staples (Framingham, MA)
    …modern data architecture frameworks. + Experience designing scalable data architectures for customer analytics and operations in domains such as marketing, ... We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements… more
    Staples (01/15/25)
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  • HVAC Service Technician

    Lane Valente Industries (Worcester, MA)
    …maintenance service * Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings. * Documents work by ... Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction * Uses a variety of hand-tools, following blueprints or… more
    Lane Valente Industries (12/20/24)
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  • Sr. Product Manager - Tech, Grocery Robotics…

    Amazon (Westborough, MA)
    …feature launches including working with business development, marketing, leadership, customer support, engineering, UX, operations , solution architects, and ... to reduce cost and time to serve, while improving customer and employee experience for our Grocery operations... customer and employee experience for our Grocery operations . Our road map focuses on systematically improving every… more
    Amazon (12/04/24)
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  • Associate Team Leader

    H&R Block (Westborough, MA)
    …+ Strong organizational skills and ability to plan and manage day-to-day office operations + Customer -centric mindset and strong communication skills + Computer ... during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time… more
    H&R Block (01/04/25)
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  • Pharmacy Intern Grad

    Walgreens (Chelmsford, MA)
    …business and further enhance growth opportunities. + Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with ... ways to optimize pharmacy financials, inventory management and enhance customer experience **Job Responsibilities/Tasks** ** Customer Experience** + Engages… more
    Walgreens (12/04/24)
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  • Robotics Business Intelligence Engineer, Amazon…

    Amazon (Westborough, MA)
    …in vast and varied robotic data to support decision-making for engineering and operations customer teams. We collaborate with designers, software and hardware ... We collaborate with designers, software and hardware engineers, and operations teams to understand product requirements, make feature trade-offs,...engineers, and operations teams to understand system performance, make feature and… more
    Amazon (12/22/24)
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