- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- TEKsystems (New York, NY)
- …provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose, and resolve Level ... Description: Position Overview: As a Service Desk Analyst , you will provide Level 1 support to clients. This role will… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract opportunity for a Help Desk Analyst III in the asset management industry, located in New York, New York. The Help Desk ... productivity among users * Use System Center Configuration Manager to streamline IT operations * Provide support for IOS/Android devices * Possess basic knowledge… more
- Robert Half Technology (New York, NY)
- Description We are looking for a proficient Help Desk Analyst III to join our team in New York, New York. The successful candidate will play a crucial role in ... our IT department, providing both remote and in-person troubleshooting for...work independently and in a team * Proven customer service skills * Ability to multi-task and manage time… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... SOC Analyst ( IT Sr Associate 1) -...full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Robert Half Technology (New York, NY)
- Description We are looking to recruit a skilled Help Desk Analyst to join our team in New York. In this role, you will provide expert-level technical support to ... a fast-paced environment, ensuring the smooth operation of our IT systems. This role is pivotal in maintaining our...minimum of 3 years of experience in a Help Desk Analyst role. * Proficiency in Microsoft… more
- Aquarion Water Company (Monroe, CT)
- …improvement, and recommend enhancements to existing systems and processes. + Familiarity with IT service management (ITSM) practices and principles and as well ... troubleshooting and resolving user issues, working closely with the IT team to provide exceptional customer service ...or Microsoft Certifications. + Certifications such as HDI (Help Desk Institute) Support Center Analyst or ITIL… more
- Capgemini (Shelton, CT)
- …* Entry Level - 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support roles. **Life ... **Job Title: Desktop Support Analyst ** **Job Location: (Onsite) Shelton, CT** **Job Description:** Capgemini is looking for Technical Support Analyst , who will… more
- Simpson Thacher & Bartlett LLP (New York, NY)
- …with clients via email, telephone or in person as part of the New York IT Service + Respond promptly and effectively to user inquiries, troubleshooting hardware, ... and become an integral part of a technology support service . Responsibilities/Duties + Prioritize and manage IT ...of their query + Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting,… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- City of New York (New York, NY)
- …growth. Your Team: Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology ... and Information Security. Your Impact: As a Senior Business Analyst in HPD Tech, reporting to the Product Executive...ID# 000000 City Employees: Apply through the Employee Self Service portal (ESS) at www.nyc.gov/ess. Search for JOB ID#… more
- Nuvance Health (Danbury, CT)
- System Support Analyst Location: Danbury, CT, United States Requisition ID: 51003 Salary Range: 22.25 - 41.32 HOURLY Work Shift: 8:00am-4:30pm M-F FT/PT/PD: ... of all departmental operations to ensure effective, efficient courteous, quality service is delivered. 5. evaluate departmental performance & recommend modifications… more
- City of New York (New York, NY)
- …Help Desk is the single point of contact for all Information Technology ( IT ) service requests and incidents. It provides first level technical support to all ... you're not just working for one agency, but in service of them all. It's an opportunity to provide...by providing the highest level of technical support. Help Desk works on all the Cyber Security related Patch… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support ... quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... Specialist (Software) I, to function as a Project Leader/QA Analyst , who will: - Create, maintain test plans as...Utilize the knowledge acquired from the continuous learning of IT technologies and products being implemented by ITS and… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. OR MUST BE ... and using appropriate tools. - Assist with periodic security risk assessments, IT security audits, and management reporting. Help Build, maintain, and enforce… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- Robert Half Technology (New York, NY)
- …expected * Proficiency in MS Office 365 is a must * Proven experience in a Help Desk Analyst role or similar IT support role * Strong problem-solving skills, ... We are offering an exciting opportunity for a Help Desk Analyst in the heart of New...our team, you will be instrumental in managing incoming service tickets, maintaining IT integrity across our… more