- Carrington (Old Greenwich, CT)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...respond to complaints received by phone, mail, email, fax, social media and third-party agencies. + Interface… more
- Amazon (New York, NY)
- …help drive awareness and adoption of Valkey. Maintaining a credible presence in social media Ability to travel (including internationally when needed) and ... Web Services (AWS) is looking for a Senior Developer Advocate to join the Open Source Strategy & Marketing...others effectively engage with open source constituencies: project communities, media and analysts, and social media… more
- City of New York (New York, NY)
- …accessible, and up-to-date - Working with the DOB Communications Team on social media , newsletters, and other informational content - Coordinating event ... team and make a real difference. Under direction, the Sustainability Project Advocate will provide customer service for building owners, assist the… more
- Amazon (New York, NY)
- …communities such as Stack Overflow, GitHub, and Reddit * Be active and visible in social media to stay positively connected to developers * Connect and grow the ... Amazon Web Services (AWS) is looking for a Developer Advocate to join the Open Source Strategy & Marketing...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Publicis Groupe (New York, NY)
- **Company Description** Publicis Media Exchange (PMX) is the global media platform for Publicis Groupe [Euronext Paris FR0000130577, CAC 40]. PMX is an ... PMX is at the forefront of the converging marketplace building data-informed, tech-enabled media to help marketers connect with consumers in a measurable way. **Job… more
- Wells Fargo (New York, NY)
- …+ 5+ years of Marketing, Digital Marketing, Digital Platforms (ie Mobile or Social Media ) experience, or equivalent demonstrated through one or a combination ... awareness, etc. + Utilize SEO tools, data and analytics, customer research and leverage SEO best practices extensively to...concepts and approaches including the use of technology (digital, social media , etc.) and their impact on… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... & 2022. What We Are Looking For: As a Customer Success Manager, you will be responsible for partnering...strong understanding of cross-channel digital marketing (email, web, search, social and other paid media , mobile, etc.)… more
- City of New York (New York, NY)
- …century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer ... share your drive and commitment to making a difference through technology. The Customer Engagement team is part of the Strategic Initiatives Division. The team works… more
- Revlon (New York, NY)
- …passion for user experience to improve the onsite shopping experience. As an expert on customer behavior, this role will advocate for the needs of our customers ... Email, Paid Social , SEM, SEO, Display, Retargeting, PLAs, Affiliates, Programmatic Media . + Deliver sales funnel goals, specifically focusing on increasing new … more
- New York Road Runners (New York, NY)
- …+ Answer Salesforce (Service Cloud) phone calls and inbox inquiries, answer Social Media impression, consistently meeting all satisfaction metrics goals; + ... runner, serving for a conduit of information and an advocate for NYRR's runner-first philosophy. NYRR's Charity Programs include...are met + Support our customers via email and social media during weekend events + Work… more
- NBC Universal (Stamford, CT)
- …initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed ... (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team,… more
- Citigroup (New York, NY)
- …and customer -facing touch points (eg, sizzle reels, out of home advertising, social media posts, product demos, etc.) + Using video editing software to ... in creative ways to elevate our deliverables + Client advocate - Approaching projects with the needs of the...Rich portfolio of digital work (video examples are required, social media projects are a plus) +… more
- Capco, a Wipro Company (New York, NY)
- …editorial guides, and campaign concepts for various channels, including web, mobile, social media , and email. + Develop and oversee multi-channel campaigns ... will be instrumental in shaping and delivering multi-channel campaigns that deepen customer engagement, foster loyalty, and drive business growth for our financial… more
- Amazon (New York, NY)
- …passion for creating highly-engaged communities for B2B end users. Deep experience across B2B social media and blog platforms is a plus and experience ramping up ... adoption of our products and services among developers. You will be an advocate for our developer customers and create friction-less experiences for them. Our… more
- Meta (New York, NY)
- …adherence, and productivity 11. Utilize multiple customer listening posts (surveys, customer verbatim, focus groups, social media , etc.) to create ... operational excellence and influencing cross-functional partners to improve the overall customer experience and enable small business growth. The ideal candidate… more
- Warner Bros. Discovery (New York, NY)
- …Design . This executive will be responsible for creating a premium and engaging customer experience for a suite of news subscription products and services on mobile ... a team of product managers in crafting innovative, user-centric solutions to customer problems, ensuring alignment with CNN's broader strategic vision and business… more
- Gap Inc. (New York, NY)
- …will be gathered from on- line, vintage shopping, fabric sourcing, market and social media . + Provide style and line assortment recommendations regarding ... them into commercially successful products for the target Gap customer . You'll drive our denim business forward with ...within assigned price points. + Prepare seasonal presentations and advocate for design ideas to internal design leadership and… more
- TITLE Boxing Club (Stamford, CT)
- …Proven performance in meeting sales goals * Strong knowledge of all current Social Media outlets * Microsoft Office knowledge including Word, Outlook, ... member experience. * Act as a brand representative and advocate for TITLE Boxing Club and is responsible for...and connecting with members and prospective members. Additionally, the customer service sales associate and trainer is required to… more
- Fiserv (New York, NY)
- …come from a legitimate business email address. We will not hire through text message, social media , or email alone, and any interviews will be conducted in ... 2021, has a long track record of delivering seamless customer experiences dedicated to helping restaurants grow and thrive....Empathy for users, to understand their pain points and advocate for their needs + Thought leadership to develop… more
- Warner Bros. Discovery (New York, NY)
- …etc.) and external agency partners to drive progress, uphold standards, and advocate for exceptional customer experiences. + Offer constructive feedback and ... projects, and expand into new storytelling modalities to enhance the end-to-end customer experience. We are seeking a candidate with a proven track record… more