- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Warner Bros. Discovery (New York, NY)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (New York, NY)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,...Basic Qualifications - 2+ years of end to end product delivery experience - 8+ years of… more
- CBRE (New York, NY)
- …_Are you ready to start an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the ... delivered + Support talent identification, recruitment, hiring, onboarding, and retention for onsite CX ( Customer Experience ) teams and resources as well as… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Nestle (New York, NY)
- …* Distill complex data sets into actionable insights to influence customer experience in specific channels and impact product launch strategies. * Serve as ... support across the organization (including but not limited to Product Marketing, Retail and Customer Contact Center)...our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM...without authority by acting as the voice of the product customer (internal and advertiser) and shopper… more
- Amazon (New York, NY)
- …across those variants, and run multiple tests simultaneously. Work with Product CX to integrate features and modules for customer insights and feedback. ... This role will require you to blend business and CX intuition, creative sensibilities, and customer empathy...5+ years of product or program management, product marketing, business development or technology experience … more
- Amazon (New York, NY)
- …global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager, TPM, ... closely across multiple leadership teams such as the MSP Product team, ACES, RME, Operations, and our partners from...Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer… more
- INTERNATIONAL COSMETICS & PERFUMES (New Canaan, CT)
- …of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and drive Customer Experience ( CX ) while being an example ... POSITION: Part Time Product Specialist LOCATED: Bluemercury New Canaan, CT REPORTING...JOB OVERVIEW: This position is responsible for executing the Customer Experience and sales strategy on behalf… more
- Amazon (New York, NY)
- …will play a leadership role driving change across key elements of Search including Customer Experience , Search Relevance and Offers Experience for Grocery. ... Managers who share our passion for continuously improving the customer experience , who are motivated by challenging...About the team You'll be part of the Grocery CX Product & Design leadership team. This… more
- Amazon (New York, NY)
- …Vision, PRFAQS, and BRD docs. - Own end-to-end product lifecycle including customer engagement, PR/FAQ, product requirements, CX design, security and ... large, important product initiatives. Define the long-term product strategy and vision to meet emerging customer...Bachelor's degree - 11+ years of end to end product delivery experience - Experience … more
- Amazon (New York, NY)
- …. They work with customers and engineering to define/clarify features, roadmap priority, customer experience ( CX ), user experience (UX), compliance, ... customers, engineers, and others. They produces clear, concise documents, impacting customer experience , success metrics, and team-level business goals. They… more
- MediaRadar (New York, NY)
- …adoption and retention + Manage cadence and quality of client communications and customer experience across product launch and platform migration initiatives ... experience preferred + Advanced project management certification preferred + Strong knowledge of Customer Experience ( CX ) best practices and KPIs While we… more
- Amazon (New York, NY)
- …with the Product teams (Growth, CCMP, CPT) to optimize the CX , feature spotlights, deeplinks, tool tips, content types (albums, playlists, podcasts, etc.) and ... programs - Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience using any of SQL or… more
- Amazon (New York, NY)
- …programs - Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience using any of SQL or ... other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is committed to a diverse and… more
- Bristol Myers Squibb (Stamford, CT)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...Conducts in-office presentations (eg, lunch and learns) and discusses product -related scientific information with HCPs that is consistent with… more