- ManpowerGroup (New York, NY)
- **Job Title: Customer Experience Experimentation Researcher ** **Location: 100% Remote / EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE ... SUMMARY** The Customer Experience (CX) Experimentation Researcher will...are achieved - and possess a strong passion for customer experience research and its… more
- Intuit (New York, NY)
- …non-traditional paths into this profession. What you'll bring + 7+ years of work experience as a marketing researcher , preferably in the technology sector. ... + Smart, humble, curious, a great team player, and experienced in marketing research , preferably in the technology sector. + Experience with various qualitative… more
- Amazon (New York, NY)
- …strategies across channels to maximize long term profit for Amazon while ensuring a great customer experience . We are open to hiring candidates to work out of ... will be tasked with leading scientific innovations in measurement, experimentation , and optimization that enable us to deliver relevant...or Master's degree and 5+ years of quantitative field research experience - Experience with… more
- NBC Universal (New York, NY)
- …user research and performance data to create strategic, iterative experimentation plans + Present vision, strategy, work product, insights, and KPIs to ... a strategic roadmap across a global portfolio of products. + Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans +… more
- MetLife (New York, NY)
- …marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person responsible for ... agile environment. * A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search engines, email campaigns, … more
- Intuit (New York, NY)
- …+ Minimum of 3 years experience in an analytics-focused role. Prior work experience within a SaaS company and customer support or success enablement function ... and lead Functional + Deep understanding of customer support, customer success enablement (Zendesk reporting, experimentation , next best action modeling),… more
- New York Post (New York, NY)
- …The New York Post is seeking a motivated and versatile **Head of Customer Experience ** to join our fast-paced, deadline driven team environment. Reporting ... to the Chief Technology Officer, the Head of Customer Experience will drive all initiatives related...UX/UI opportunities + The ability to implement innovation and experimentation frameworks within the organization + Superior experience… more
- Intuit (New York, NY)
- …and Operations roles, with proven experience delivering growth and productivity Experience with customer facing teams preferred (Sales, Customer Success, ... ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top...will establish top priorities for our sales team, design experimentation plans to test hypotheses, partner with Analytics to… more
- Amazon (New York, NY)
- …mentoring, and growing teams of scientists. Preferred Qualifications - Have research /industrial experience of inventory/supply chain optimization. - Have ... frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand to optimize long term free cash flow for Amazon. Our system lives… more
- NBC Universal (New York, NY)
- …and experimentation -metrics, analytics, A/B testing, user testing, and market research . + Experience working in an agile software development environment ... our growth, and consistently offer the best in consumer experience . But most of all, we're backed by a...learn, and increment. + Balance inputs from business, design, research , technology, and external teams. Create a network of… more
- Warner Bros. Discovery (New York, NY)
- …leads to deeper engagement, and deeper engagement fuels further discovery. This experience loop is woven throughout the entire customer journey, encompassing ... team is a horizontal practice area within the larger Experience Design (XD) team for Max. Our mission is...Your deliverables will include UX and UI concepts for research and experimentation , innovative ideas communicated through… more
- MetLife (New York, NY)
- …* Partners with analytics and measurement to help translate data and research into engagement opportunities and experimentation plans for optimization. * ... responsible for orchestrating and optimizing cross-channel journeys to drive customer actions. They bridge customer insights, audience...execution. Key Skills * 5 to 7 years of experience building B2B2C and B2C user engagement campaigns that… more
- Amazon (New York, NY)
- Description People Experience Technology Central Science (PXTCS) is the center of excellence for scientific research and science-driven products for PXT. As a ... models, and Generative AI solutions into products to measurably improve employee experience for Amazonians and Amazon. We are seeking a Director of Science… more
- Capital One (New York, NY)
- …this role, you will lead a design team in conducting discovery on critical customer and associate needs and developing experience concepts that realize a ... Planning project activities and timelines + Planning and conducting research to understand customer needs and define...or human-centered design + At least 5 years of experience planning, executing, synthesizing, and presenting research … more
- Intuit (New York, NY)
- …offering strategy, business model, messaging and positioning, and GTM plans. Small business experience is a plus. + Customer -Obsessed: Leads with customer ... and externally on behalf of our customers. + Strategic and Analytical: Experience with consumer research and data, including qualitative and quantitative… more
- Zearn (New York, NY)
- … customer or expert feedback to create insightful ideas + Conducting qualitative customer research to create insightful ideas + Using competitive or academic ... forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains...with visibility across all product development, from the student experience to educator reporting, and will lead a wide… more
- Amazon (New York, NY)
- …Learning, Computer Science, or related disciplines. - Over 10 years of hands-on experience in developing ML solutions for customer -facing products. - At least ... solutions. If you're ready to lead in a culture that prioritizes experimentation , teamwork, and ownership, join us. Together, we'll lead the advancement of… more
- Intuit (New York, NY)
- …Development environment a plus + Experience with mentoring others in User Experience Research practice + Bachelor's or Graduate degree, Field of Studies ... Business Analytics, Data Science, Applied Math, Econometrics or Operations Research . + Knowledge of web analytics and user behavior...types of data (eg, web traffic, product usage, orders, customer experience , etc. ) that provide a… more
- Amazon (New York, NY)
- …Preferred Qualifications - 2+ years of industry, consulting, government, or academic research experience - Knowledge of at least one statistical software ... scientific models and conduct the data analysis, modeling, and experimentation that is necessary for estimating and validating models....package such as R, Stata, Matlab, SAS - Experience in prediction and forecasting in a research… more
- Intuit (New York, NY)
- …for executive and customer -facing teams Work/Education + Minimum of 5 years experience in an analytics-focused role. Prior work experience within a SaaS ... analytical tools and techniques to conduct analyses to understand and explain customer behavior, business trends, and predict future business outcomes. Your main… more