- Paladin, Inc (New York, NY)
- Paladin Consulting is currently hiring a Associate Lead Help Desk III to join our team working onsite at our client's office located in New York, NY. We work ... part of the family. Job Title: Associate Lead Help Desk III Work Location: New York, NY Duration: 4...service level agreement support to customers to ensure team attains the contractual service level requirements,… more
- City of New York (New York, NY)
- …- Create executive reports and dashboards to report on the IT Project and Service Desk team 's weekly tasks, progress, and individual performance. - ... complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining project scope,… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …/ Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an Operations Team ). You will be responsible ... goal setting and coaching to other members of the Service Desk team . Your experience...FAQs and web-based guides and provide content to the IT Intranet page. + Oversee service delivery… more
- Lloyd Group (New York, NY)
- … Engineer Onsite acts as Lloyd's representative at our client's office(s). A member of our Service Desk team , they are partially dedicated to a client and ... ways to improve performance and be passionate about the service you provide. + Communicate with the team...reported. Queue Call Receiver + Participate in the Lloyd Service Desk queue by answering calls within… more
- Robert Half Technology (New York, NY)
- Description We are offering an opportunity for a skilled IT Help Desk Specialist to join our team in New York. This role is integral to our IT ... VPN technologies, and ensuring the smooth operation of our service desk . This is a contract position....and implement effective solutions * Work collaboratively with the IT team to improve systems and processes… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- TEKsystems (New York, NY)
- Description: Provide Tier 1 Service Desk support, software and hardware support. * Monitor the Service Desk portal for tickets assigned, prioritize, and ... Must Haves: * 2+ years of experience in a service desk (or similar) supporting business end-users....LAN and WAN technologies. * Ability to be a team player, working well with others. * Experience in… more
- KPMG (Stamford, CT)
- …is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of KPMG ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 20 **Function:** Business… more
- MTA (New York, NY)
- …The needs of the OIG IT Department may require the Desktop & Help Desk Technician to work at off-site locations within the MTA geographic service area ... critical business functions and customer-facing services. + Provides Desktop & Help Desk support for all IT -related technical problems and services, including… more
- TEKsystems (New York, NY)
- …clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, ... Description: Position Overview: As a Service Desk Analyst, you will provide...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- Robert Half Technology (New York, NY)
- Description We are looking to recruit a skilled Help Desk Analyst to join our team in New York. In this role, you will provide expert-level technical support to ... is pivotal in maintaining our high standard of customer service by resolving hardware, software, and network issues promptly...team to ensure the smooth operation of the IT systems. Required skills: * Proficiency in Microsoft Office… more
- Robert Half Technology (New York, NY)
- …basis. This onsite role requires a detail oriented with over 3 years of experience in IT Service Desk or user support. The ideal candidate will have a ... Overview: We are seeking a dedicated and experienced Help Desk Analyst to join our team on...malfunctions and suggest improvements. Requirements Required Skills and Experience: IT Service Desk /User Support: 3+… more
- Robert Half Technology (New York, NY)
- Description We are looking for a proficient Help Desk Analyst III to join our team in New York, New York. The successful candidate will play a crucial role in ... our IT department, providing both remote and in-person troubleshooting for...skills * Ability to work independently and in a team * Proven customer service skills *… more
- Custom Computer Specialists (Hauppauge, NY)
- Help Desk Technician- Level 2 Location Hauppauge, NY Company Order Number 2748 # of openings 2 Apply Now ... you looking to take the next step in your IT career? Look no further than Custom Computer Specialists....and the systems that they use! Come join our team ! This position is based in our Hauppauge office… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of the OSTTRA...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- Amentum (New York, NY)
- …your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... software, you will make a great addition to our team . In addition to your technical experience, you also...+ Associates Degree, and at least 1 year of IT -related support experience, preferably in a help- desk … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES**...will collaborate closely with various stakeholders, including technical teams, service desk personnel, and end users, to… more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
