- TUMI (Huntington Station, NY)
- …and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Why you'll love working here: ... building and maintaining strong client relationships and driving sales through outstanding service . The ideal candidate is committed to client service ,… more
- Capgemini Government Solutions (New York, NY)
- …successful applicant will have experience with integration and sustainment of learning management systems (LMS) such as Moodle, SEAWARE, or Cornerstone, and Software ... as a Service (SaaS) platforms that support LMS requirements. This role...GED or equivalent experience. Experience: Minimum of 3 years IT support experience with LMS systems. 1-3 years of… more
- Creative Financial Staffing (Tarrytown, NY)
- … IT operations and ensure data security Develop comprehensive Knowledge Management System Operations Oversee contracts, leases, and service agreements Manage ... Finance Oversee financial operations, including budgeting, forecasting, cash flow management , and reporting Enhance financial systems, controls, and processes… more
- Hubbell Power Systems (Shelton, CT)
- IT Service Management Leader Apply now "... management reporting to drive operational excellence for all IT functions. Lead various IT end ... IT End User Services (EUS) and overall IT Service Management for the...the Life + Strategy & Organizational Leadership: Direct, manage, lead , and expand portfolio of the organization's Service… more
- City of New York (New York, NY)
- …Support, Production Support, Infrastructure and Telecom Management . The Director of IT Service Management will report to the Assistant Commissioner ... performing the following duties, but not limited to: Overseeing IT Service Management Framework: -...(KPIs) and take appropriate actions to address any deviations. Service Improvement Initiatives: - Lead and facilitate… more
- Guardian Life (Stamford, CT)
- As the Head of IT Service Management at...service delivery. This is a unique opportunity to lead a team of multi-disciplinary service delivery ... successfully implement strategies and overcome obstacles. **You Will:** + Lead the delivery of technology services and service...+ 10+ years of experience as a Head of IT Service Management or similar… more
- SMBC (White Plains, NY)
- … management practices align with ITIL principles and best practices. Collaborate with IT service management teams to integrate workforce management ... offers a competitive portfolio of benefits to its employees. **Role Description** The VP, IT Resource Management Lead will report to the Director, AD IT … more
- S&P Global (New York, NY)
- …environments and understanding large-scale and complex technology systems; strong understanding of IT Service Management process, including ITIL, DevSecOps, ... Impact:** The Head of DTS - Infrastructure Technology Risk Management will lead the first line of..., and 3rd line internal audit functions. Integrate our IT outsourcing partner risk management into the… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …security and architecture, including knowledge of various authentication systems. Strong background in IT service management with an emphasis on security. ... Regeneron GEO IT is seeking a Senior Architect with advanced...ServiceNow Security domain, particularly in Vulnerability Response, Integrated Risk Management (IRM), and Security Operations (SecOps). You will be… more
- City of New York (New York, NY)
- …and experienced IT Help Desk Supervisor with a strong background in IT Service Management (ITSM), enterprise/asset management , and proficiency ... The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people...delivery and timely issue resolution. 2. Implement and optimize IT Service Management processes using… more
- NBC Universal (New York, NY)
- …+ In-depth knowledge of ITIL frameworks, best practices, and methodologies. + Experience with IT service management tools and systems, such as ServiceNow + ... Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and...improvement initiatives. This role offers a unique opportunity to lead a dynamic team in optimizing IT … more
- PSEG (Bethpage, NY)
- …Graduate degree or MBA * Experience with public cloud providers * Experience with IT Service Management activities * Understanding financial principles * ... communication skills * Ability to foster working relationships with the team, IT Management and Client departments, * Understanding of technology architecture,… more
- Port Authority of New York and New Jersey (New York, NY)
- …and Operating systems - Windows, Unix and Linux + Strong working knowledge of IT service management (eg, ITIL-related disciplines) that includes Change ... **Description** About the Role Reporting to the Lead , Aviation Data Analytics, Tech & Forecasting, the...will bring the expertise necessary to implement the department's IT service delivery vision, manage Aviation's cutting-edge… more
- PSEG (Bethpage, NY)
- …services. This role is a strategic leader who possess a strong background in IT service management (ITSM) and change management . This requires ... to join PSEG. **Job Summary** A Change Manager in IT Service Management (ITSM) plays...organization. *Exceptional knowledge of ITIL best practices *Able to lead , influence and mentor others without direct authority. *Ability… more
- Morgan Stanley (New York, NY)
- …new contacts and influence the way IT operates. > Understanding of ITIL IT Service Management . > Excellent organizational skills, with the capability to ... clients including corporations, governments, and individuals. As a market leader , the talent and passion of our people is...understanding, and be open minded to feedback. > Crisis management skills: o Ability to lead conference… more
- City of New York (New York, NY)
- …infrastructure, ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management (ITSM) processes to ensure efficient ... HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE...with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place… more
- City of New York (New York, NY)
- …budget. - Support the processes governed by the Project Management Office (PMO) and IT Service Management (ITSM). - Provide support to the IDNYC program, ... management documentation of trouble tickets in the agency's IT service management system. -...design and programming, including one year in a project leader capacity or as a major contributor on a… more
- MTA (New York, NY)
- …the procurement or commissioning of products and services. + Familiarity with IT service with an emphasis on operations management , ServiceNow and IT ... also responsible for the development and maintenance of the IT Marketplace service catalog. Responsibilities + Develops...planning and cost analysis. + Ensures and enforces that IT asset and contract management practices comply… more
- Deloitte (Stamford, CT)
- …remote Preferred + Familiarity with the ServiceNow platform, particularly in the context of IT Service Management (ITSM), is highly desirable. + Experience ... talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Experience designing and implementing… more
- NBC Universal (New York, NY)
- …with agile development methodologies. + Knowledge of ITIL processes and best practices for IT service management . + Familiarity with monitoring and logging ... components. + Integrate automation solutions with ServiceNow platform to streamline incident management , change management , and service request processes. +… more
