- Sutherland Global Services (New York, NY)
- …is seeking an organized and technical person to join us as a Remote Tier 1 Technical Support Consultant. If you are looking to build a fulfilling ... skills and experience to help us succeed, we want to work with you! Tier 1 Technical Support Consultant in this role get to: Exceed client and company… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine ... functions at a College or Unit. They work in technical support , applications development, operations, help desk,...a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to… more
- CUNY (New York, NY)
- …all positions. **OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple ... functions at a College or Unit. They work in technical support , applications development, operations, help desk,...issues, and serves as an escalation point for Level 1 support . The ideal candidate will have… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Fairfield University (Fairfield, CT)
- …for instructional technology, including cleaning, software updates, and firmware updates. + Offer Tier 1 support for all instructional issues during and ... comprehensive understanding of technology, instructional, and digital accessibility requirements. Technical Support Responsibilities (25%) + Provide ... Tier 2 support for Help Desk issues. + Maintain an accurate… more
- Insight Global (Wilton, CT)
- …license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident. The ... support technician in Wilton, CT. This person provides technical assistance to computer users. Configures troubleshoots and supports...7/24 Global Support process by serving as tier 1 /2 first point of contact and… more
- City of New York (New York, NY)
- …guidance to the IT support team, ensuring timely resolution of desktop support requests and technical issues. - Monitoring and prioritizing incoming ... effective problem resolution. - Developing and maintaining a knowledge base of technical solutions, troubleshooting guides, and user support documentation. -… more
- City of New York (New York, NY)
- …resolve security related items as they relate to Endpoint management updates. - Provide Tier 2 support with desktops, laptops, and mobile devices in regard to ... configure, and deploy printers throughout the agency. - Provide Tier 2 support for Print environment, including...in LAN or WAN computer environments, and/or local desktop support . Qualifications 1 . A baccalaureate degree, from… more
- Arrow Electronics (New York, NY)
- …service. **What You'll Be Doing:** + Provide Tier 1 , 2, and Tier 3 managed services support for client issues, resolving complex technical problems. ... reactive support . This role requires excellent problem-solving skills, strong technical knowledge, and the ability to work effectively in a fast-paced… more
- Custom Computer Specialists (Hauppauge, NY)
- …Company Order Number 2672 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2672) CCS is one of ... 45 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- City of New York (New York, NY)
- …and services. Infrastructure and Support comprises the Service Desk, IT Technical Support , Infrastructure, Production Support , and Telecom Management. ... the exercise of independent judgment, the Systems Administrator (Middle Tier , Oracle WebLogic) is responsible for managing and maintaining...IT staff. - Respond to Service Desk tickets for technical support ensuring timely follow up and… more
- City of New York (New York, NY)
- …multi- tier applications, internet, intranet, and mobile applications, release methodologies, technical support , and production support . - Strong ... Architect will report to the Associate Director of Application Support in the Technology Office division, Office of the...contributor who will work closely with MOCS business and technical teams on the analysis and design of these… more
- City of New York (New York, NY)
- …or further integrations leveraging ServiceNow. - Administer ServiceNow and serve as tier 2 support . - Identify ServiceNow system deficiencies and recommend ... lead new feature implementation, product upgrades, and run day to day support operations of DYCD's ServiceNow implementation. This role will involve supporting the… more
- City of New York (New York, NY)
- …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... Tenant Resources. Your Role: Under the supervision of the Technical Lead, the Senior full stack .Net Programmer/Analyst will...with VB.Net and C# (.Net 4.5 and .Net Core 2. 1 .5 + frameworks) full stack development of application. -… more
- AIG (New York, NY)
- …internal facing role providing administrative support on an assigned portfolio of Tier 1 -3 programs in support of the Multinational Client Executives, ... and Product Underwriters. Provides end to end servicing of Tier 4 standard programs in support of...service level timelines + Escalate servicing, premium payment or technical issues as and when required What you'll need… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... is DSS's technology services organization. Its mission is to support the daily, emergent, and long-term needs of both...systems. Information Technology Services (ITS) is recruiting for one ( 1 ) Computer Specialist (Software) II, to function as a… more
- IBM (Yorktown Heights, NY)
- …solutions, and communicating findings through patent applications and publications in top- tier conferences. Required Technical and Professional Expertise + ... experience in developing, training, and testing deep neural networks. Preferred Technical and Professional Expertise + Experience with machine learning tools and… more
- IBM (Yorktown Heights, NY)
- …to implement one's own ideas. You will advance fundamental science and publish in top- tier journals and conferences. You will also help conceive and build the next ... security operations or systems and organizations to solve real-world problems. Required Technical and Professional Expertise + Applicants should be PhD & MS students… more
- Project Renewal, Inc. (New York, NY)
- …the telephone, via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * ... Renewal has a great opportunity to support our cause by providing technical support to our staff. Working with a great team, you will develop technical… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more