- Shimadzu Scientific Instruments (Boston, MA)
- …of community and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional ... team and play a vital role in providing exceptional service and support for our analytical instrumentation....the local region (including day and overnight trips) to support customer needs. Offer technical … more
- Pearson (Boston, MA)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- State of Massachusetts (Chelsea, MA)
- … Service Desk call center to ensure delivery of excellent customer service and technical support for reported incidents and requests. The incumbent ... or equivalent part-time professional or practical experience in the field of information technology customer service and end user support , or (B) any… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Manulife (Boston, MA)
- …field + 3 or more years of experiencein a technical support or technical customer service position + 3 or more years of experience with ... **The opportunity** We are seeking a highly skilled and experienced Meeting Technical Specialist to join our Enterprise Technology Services (ETS) group. This group… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Johnson Matthey (Boston, MA)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Boston, MA)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Boston, MA)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Boston, MA)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Amazon (Boston, MA)
- …- BS in Engineering, Computer Science, or related field - Experience providing technical customer support - Knowledge and/or working experience with ... Description Job summary Technical Support Engineer - Mechatronics and...customer feedback and using that feedback to improve service . You are expected to be able to work… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Verint Systems, Inc. (Boston, MA)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Insight Global (Boston, MA)
- …and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - Proven expertise ... with positive customer service skills and communication skills - onsite technical support experience as well as remote support - Experience with ACD… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Zelis (Boston, MA)
- Zelis is hiring a Hybrid Technical Support Technician - Boston, MA to join our rapidly-growing company! If you have a passion for solving problems with a focus ... + Knowledge of MacOS in enterprise environment (JAMF) + Exceptional customer service , organization, communication, and interpersonal skills + Exceptional… more
- Boston University (Boston, MA)
- …complex issues, maintaining hardware and software, and delivering outstanding customer service to faculty, staff, and students. Technical Support and ... engage with clients. The ideal candidate will provide exceptional technical support and assistance to our administrative...to work independently and in a team environment. Excellent customer service skills and a commitment to… more
