- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve ... the behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...stemming from warranty issues and support the division with SR reporting to division leadership. Primary Job Responsibilities +… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Program Manager Location : Woburn, MA, United States Job Family : Marketing Job Type : Regular Posted : Feb 20, 2025 Job ID : 54754 Back to Search ... objectives. Work closely with customers to develop new programs and delivery a premier customer experience. The Customer Program Manager is accountable for… more
- allego (Waltham, MA)
- …Individual Contributor About Allego For more information, visit http://www.allego.com Overview: The Senior Customer Success Manager - Adoption (SCSM) works ... their use of Allego across the organization. What you'll do if you are a Senior Customer Success Manager - Adoption Team + Ensure a smooth transition from … more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... to join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Magnus Veracross (Wakefield, MA)
- …provides an online learning space for students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth to the ... goals of this role are to generate upsell and cross-sell ARR, promote customer retention, and foster customer engagement and brand loyalty. This is a role for a … more
- Amazon (Cambridge, MA)
- …helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you will be responsible for ... Description Are you customer obsessed, speak cloud, and want to help...together effectively and efficiently to deliver outcomes for the customer . Here at AWS, we embrace our differences. We… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible for ... developing and executing personalized experiences that drive customer engagement, retention, and growth and will have a deep understanding of creating… more
- Rocket Software (Boston, MA)
- …Success leader that can help build out and lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead...Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will… more
- Nutanix (Boston, MA)
- **Hungry, Humble, Honest, with Heart.** **The Opportunity** As the Sr . Manager of Customer Advisory, you'll lead high-impact customer engagement ... initiatives, including our Executive Advisory Board (EAB), Customer Advisory Board (CAB), and Technical Advisory Board (TAB)....team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …is true to the best of my knowledge. **Job Description** Join Takeda as a Senior Manager , Dermatology Customer Insights out of our Cambridge, MA Office. ... + Proven ability to communicate, strategize and collaborate effectively with senior management required. + Experience in Competitive Intelligence and Market Research… more
- Acosta Group (Boston, MA)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Amazon (Westborough, MA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Boston, MA)
- …Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, ... get things done? We are seeking a Principal Product Manager - Technical to join our team to lead...Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that… more
- EBSCO Information Services (Boston, MA)
- …inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions customers to ... care teams. The CSM is responsible for ensuring both customer expectations are met, and internal teams are aligned...customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product… more
- Amazon (Boston, MA)
- …AWS Executive Sponsorships Program (ESP) team is seeking an exceptionally motivated, customer -obsessed Senior Program Manager with experience developing and ... customer 's organizations. We are looking for an expert Senior Program Manager to continuously improve our...in the life As an AWS Executive Sponsorships Program Sr Program Manager , you will communicate across… more
- KeyBank (Boston, MA)
- …of personal and business financial data gathered through Relationship Reviews, the Customer Relationship Manager (CRM) system, and personal meetings. Captures ... through expert advice and personalized banking, borrowing and investment solutions. The Relationship Manager is at the center of this client promise acting as the… more
- Deloitte (Boston, MA)
- Life Sciences Market Access Senior Manager Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space ... entire industries. That's the power of driving disruption. That's Customer . An evolving customer and regulatory landscape,...Partner level consideration. Typical responsibilities and skills of a Sr . Manager include: + Design and establish… more
- Deloitte (Boston, MA)
- Microsoft Dynamics 365 Field Service Senior Manager Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the ... Work You'll Do A Microsoft Dynamics 365 Field Service Senior Manager works with Microsoft Dynamics leadership...sales opportunities at existing clients. The Team Our Digital Customer team focuses on designing and implementing sales and… more
- Windstream Communications (Boston, MA)
- …network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and building ... promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the… more