- HD Supply (Chicago, IL)
- **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail, written, and ... faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions. + Performs necessary follow-up to ensure… more
- HD Supply (Chicago, IL)
- …10:30AM-7:00PM MONDAY-FRIDAY PAY: $ 16.59 - 19.90HR DOE **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and ... catalogues. **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail,… more
- The Chicago Lighthouse (Chicago, IL)
- … Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... in-house trainings sessions, coaching, and performance sessions. **STATEMENT OF PURPOSE** : The Call Center Supervisor is responsible for direct oversight of a… more
- The Cigna Group (Chicago, IL)
- **OneRX: Customer Experience Business Process Owner - (Business Process Outsourcing Relationship Owner)** **Position Summary** **RESPONSIBILITIES:** + In this role ... defined timelines. + Expedite responses to various internal stakeholders (ie Escalated Call Team, Sales, Executive, etc.) related to escalated concerns (ie calls) by… more
- Rush University Medical Center (Chicago, IL)
- …Back-up Systems, Data Center Operations, Storage, ITIL Systems, telecommunications/voice, Call center systems, etc. + Demonstrated success in developing and ... **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** IT Infrastructure **Work Type:** Full Time (Total FTE… more
- Johnson Controls (Arlington Heights, IL)
- …the Life at JCI (https://www.youtube.com/watch?v=pdZMNrDJviY) This position can be worked remotely, hybrid or in office. What you will do Under general direction, ... and other low voltage control sub-systems (ie, lighting, nurse call , data networks, etc.) to meet the intent of...and software. + Keeps management and JCI contractor or customer informed of job progress and issues. + Assists… more
- Amazon (Chicago, IL)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... integrate smoothly in cloud and hybrid operating models for supporting Amazon Connect - Providing...offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration.… more
- Zurich NA (Schaumburg, IL)
- …adherence to schedules and make necessary adjustments to optimize productivity. + Analyze call center data and provide insights to identify opportunities for ... Customer Support Workforce Planner 114334 Zurich North America...accurate and up to date information. + Collaborate with call center managers to identify and address… more
- ChenMed (Chicago, IL)
- …presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Insight Global (Chicago, IL)
- …Management or a related field or discipline is preferred. o Preferred experience in a Customer Call Center environment. o It is generally desirable for a ... programming changes. Evaluate the nature of and complexity of call to ensure proper call handling. *...possess professional or technical education such as HDI Support Center Analyst/ Customer Service Representative; A+, ITIL,… more
- US Bank (Chicago, IL)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... environmental and software changes + Required Primary and Secondary on- call rotation 24/7, every 3/4 weeks + May required...+ Serves as a resource to aid Production Command Center analysts and management with issue escalation and resolution… more
- The Hartford (Chicago, IL)
- …growth strategy and executes the plan. + As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service ... Consultants (service matters not handled by Customer Service Center , ie, escalated billing, claim...+ Completes Booklet and Bill review. + Conducts Welcome Call Qualifications. Qualifications: + Minimum 2 years of Disability… more
- Huntington National Bank (Chicago, IL)
- …+ 2-5 years of merchant services sales experience, including in a call center environment + Exceptional communication and relationship-building skills. + ... annual sales. + Expertise in virtual sales in a call center environment. + Ability to multitask...a fast-paced environment. + Strong problem-solving skills and a customer -centric approach. + Participate in occasional team meetings. +… more
- The Hartford (Chicago, IL)
- …that matter most. And you can help us when you join our team. They're at the center of everything we do - and by joining us, you'll be on a team known throughout ... Partner with Voluntary Support Team for any voluntary activities + Conducts Welcome Call + Provide Plan Administration review to Employers including, but not limited… more
- US Bank (Chicago, IL)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...meet existing, enhanced, and new platform solutions for business, customer , and infrastructure services. + Subject matter expert in… more
- Ensono (Chicago, IL)
- …point for mainframe hardware issues such as failed Tape Drives, offline devices, and Call Home. You will adjust weights on HMC for LPARS as required in support ... and zVSE in a complex, geographically dispersed multi data center environment. + Be able to support multiple client...HMC and support element. + Ability to lead new customer hardware migrations and current client hardware upgrades with… more
- Robert Half Technology (Chicago, IL)
- …Languages: Python, R, Spark, SQL + PowerBI Top Nice-to-Have Skills: + IVR/ Call Center technology experience + Familiarity with Natural Language Processing ... and provide ongoing speech category design improvements. + Determine call events (keywords and phrases) for software training to...8 AM to 5 PM with no overtime expected. Hybrid working is allowed with some flexibility in hours… more
- Morgan Stanley (Chicago, IL)
- …role Even better if you: * Have at least 2 years' experience working in a call center environment or within a financial institution * You can articulate your ... unlicensed Financial Services Representative, you would use your amazing customer service skills and knack for problem-solving to engage...be paid for by Morgan Stanley. * Enjoy a hybrid work environment that enables employees to thrive. *… more
- US Bank (Chicago, IL)
- …for commercial lending, electronic payments, print, cash and check services, and call center activities. The Corporate Audit Services Senior Audit Project ... professional designation or advanced degree _The role offers a hybrid /flexible schedule, which means there's an in-office expectation of...areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes… more