- Generac Power Systems (Waukesha, WI)
- … Support Team or requires in-depth investigation, coordination and follow-up with the customer and/or their service provider. + Works closely with Generac's ... management, litigation, or relative experience + 1 year experience in escalations , resolutions or claims **Preferred Qualifications:** + Bachelor's Degree +… more
- Generac Power Systems (Waukesha, WI)
- …or complaints appropriately to specialized teams + Assists Tier I agents with customer escalations + Maintain Outlook email inbox, calendar, and tasks regularly ... + High School Diploma or GED + 1 year experience in a customer service role or technical troubleshooting + 6 months technical troubleshooting internet support… more
- Generac Power Systems (Waukesha, WI)
- …knowledge of Engine maintenance and troubleshooting of natural gas fuel systems; + Excellent customer service skills, the ability to advocate for the customer ... Service Managers to achieve goals and provide outstanding customer experience. In addition to managing, this position is...Drives the team to complete team goals + Handles escalations from team + Compiles written weekly reports using… more
- ABM Industries (Oak Creek, WI)
- …The Project Manager is responsible for overseeing day to day operations, escalations , training, staffing and coverage. The Project Manager must be a professional ... avoid under target staffing levels and possible impact to service and site. + Manages Payroll related items. +...Addresses any corrective action with employees **Account and Site Customer Support** + Weekly quality control inspections of facility-… more
- CH Robinson (Milwaukee, WI)
- …operational tasks like quoting, load building, shipment activation, and handling order-level service escalations **Process Efficiency:** + Adopt and apply new ... portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive … more
- BMO Financial Group (Mequon, WI)
- …media, tablets, Smart phones, online tools, and applications. + Experience in a consultative customer service or sales role, with a drive to deliver a personal ... Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in… more
- Cornerstone onDemand (Milwaukee, WI)
- …+ A results-driven approach with an entrepreneurial mindset and a passion for exceeding customer expectations. + Excellent customer service abilities and a ... success. You will focus on fostering deep relationships, resolving escalations , enhancing customer satisfaction, and uncovering new growth opportunities… more
- Pegasystems (Milwaukee, WI)
- …business and empower them to become more efficient, smarter, and most importantly, customer -centric. Our Client Success team is an integral part of our rapid growth ... to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** and… more
- All-Stat Portable (Milwaukee, WI)
- …and organizational skills + Excellent interpersonal skills Competencies: + Strong Communication and Customer Service Skills + Peer Relationships + Customer ... territory + Assist with challenging client requests or issue escalations as needed + Prepare for data and paperwork...+ Excellent interpersonal skills Competencies: + Strong Communication and Customer Service Skills + Peer Relationships +… more
- Kanaan Communications, LLC (Milwaukee, WI)
- …issues. + Complete paperwork accurately and report/record work order status updates. + Perform Customer service duties by: + Greeting customers in the home while ... in a professional, courteous manner including when responding to escalations and repeated customer concerns; + Educate...and repeated customer concerns; + Educate the customer regarding product and service usage. What… more
- Generac Power Systems (Waukesha, WI)
- …assigned distribution channels + Triage email inboxes for department + Provide excellent customer service over the phone and via email communication as required ... for Tier I Escalations + Assists with Post Sales Support Queue as...or GED + 1 year of experience in a customer service role + Certification / License… more
- Molina Healthcare (Racine, WI)
- …initiatives that result in operational efficiencies and/or an increase in customer satisfaction. **Job Duties** * Builds, manages and maintains effective Business ... proposed scope. * Facilitates groups for problem solving and service improvement including definition/documentation, business workflow analysis. * Develops effective… more
- Centers for Independence (Milwaukee, WI)
- …in monthly, quarterly, and annual reporting for clients 17. Provide exemplary customer service to participants, participant's employees, co-workers, vendors, and ... government agencies 18. Provide excellent customer service to participants, participant's employees, co-workers, vendors, and government agencies. 19. Manages… more
- GE HealthCare (Waukesha, WI)
- …Expertise:** Provide technical support to Installed Base teams for design fixes and customer escalations . + **Full Lifecycle Engagement:** Engage in all phases ... Collaboration:** Work with technical (firmware, mechanical, etc.) and functional teams ( service , program, etc.) to define interfaces and requirements for development… more