- Lenovo (Morrisville, NC)
- Services Customer Success Advocate -Infrastructure Solutions Group **General Information** Req # WD00071137 Career area: Services Country/Region: ... . **Description and Requirements** The Customer Success Advocate (CSA) will proactively monitor service cases to identify potential… more
- Confluent (Raleigh, NC)
- …Sales, Product, Services , Support and Training teams to drive technical success . + Identify customer technical objections and develop strategies to address ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act...streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- Verint Systems, Inc. (Raleigh, NC)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Norstella (Raleigh, NC)
- …of Manager, Client Success you will directly manage a team of up to 9 Customer Success Managers, reporting into the Global SVP of Client Success . Our ... Customer focussed & experience of being a customer advocate within the organisation. + Commercial...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- Norstella (Raleigh, NC)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- Deloitte (Raleigh, NC)
- Solution Architect: ServiceNow HR Service Delivery Role Overview: As a ServiceNow HRSD Solution Architect , you will play a critical role in implementing and ... optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex… more
- Teradata (Raleigh, NC)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... and "to be" analytics strategy and landscape + Client Services & Partner Sales: Works with Consulting and Partners...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Teradata (Raleigh, NC)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... extended account team on account planning and strategy, and partners with Consulting, Customer Services , Global Sales Support, Pricing, Finance, and sales to… more
- Stanley Martin Homes, LLC (Raleigh, NC)
- …closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any ... and discounts with our partners in mortgage and title services as well as cell phone service ...well. Our innovative designs, commitment to quality and strong customer service quickly led to significant growth.… more
- Highmark Health (Raleigh, NC)
- …and ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and ... approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members....which may be material to a decision. Anticipate a customer 's needs and proactively craft message to address. Consider… more
- S&P Global (Raleigh, NC)
- …Basic knowledge of data analysis tools or techniques, including Excel or SQL. + Customer Service Orientation: Previous experience in a customer service ... Support S&P Global's strategic goals by driving productivity and improving service delivery. + Customer Satisfaction: Enhance user experience, leading… more
- Teradata (Raleigh, NC)
- …teams to ensure the successful positioning of Teradata's products and services , fostering customer satisfaction, and long-term partnerships. **What Makes ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Deloitte (Raleigh, NC)
- …leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics. + Minimum of 2 year of ... An expert User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for various business units… more
- Elkay (Cary, NC)
- …* Relies on extensive experience and judgment to plan and accomplish goals Capabilities and Success Factors. * Customer focus with the ability to deal with the ... force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their...people and their professional development is a recipe for success that has fueled our growth for over 100… more
- Confluent (Raleigh, NC)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... Account Executives to be the key technical advisor in service of the customer . You'll be instrumental...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- Rocket Software (Raleigh, NC)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... within a lab, including new releases, new products and interfaces + Proven success of partnering well across multiple functions and disciplines + Understand and… more
- Red Hat (Raleigh, NC)
- …You will also work in close collaboration with Red Hat customer sales, Customer Success , Consulting Services , and partner teams to ensure a highly ... of Red Hat AI + Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams… more
- Actalent (Cary, NC)
- …standards. + Drive quality standards throughout the organization and serve as the advocate and voice of quality throughout the business. + Support external ... customer design and system requirements through the Application Engineering...with the teams around cradle-to-grave responsibility for product portfolio success . Drive a culture of ownership and continuous improvement.… more
- Teradata (Raleigh, NC)
- …within high-tech at both a strategic, tactical, and operational level. + Partner/ customer cloud services strategy development experience **What You'll Bring** + ... major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise....focus for this role will be to own the success of our relationship with those partners and the… more