- Concentrix (Raleigh, NC)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Nutanix (Raleigh, NC)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... Sector** Are you an experienced professional with a strong technical background in customer experience and a...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Concentrix (Raleigh, NC)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... join our purpose, people as passionate about providing outstanding customer service experiences as we are. **CAREER...every customer interaction. Other qualifications for our Technical Support Representative (Remote) role include: +… more
- Johnson Matthey (Raleigh, NC)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Ryder System (Raleigh, NC)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Maintenance Technical Support Coordinator IV position is responsible ... mechanical and electrical repair recommendations with minimal (if any) support utilizing diagnostic and technical expertise experience;...Two (2) years or more in Ryder operations direct customer service exposure preferred + Four (4)… more
- Cisco (Research Triangle Park, NC)
- … technical content like whitepapers and reference architectures. * Deliver technical presentations and demos for service providers and internal teams. ... challenges. * Collaborate to craft solutions with Cisco's WAN portfolio. * Support pre-sales with technical expertise. Multi-functional Collaboration * Align… more
- Red Hat (Raleigh, NC)
- …Center of Excellence (COC) team is looking for an Associate Technical Support Engineer with a background in Platform-as-a- Service (PaaS) technologies to join ... support engineering team, you will provide high-level technical support and sustaining engineering services to...costs for enterprise customers. In this role, you'll use customer support systems and tools from both… more
- Siemens Energy (Raleigh, NC)
- A Snapshot of Your Day Technical Site Support , (TSS), is a working field service consultant responsible for maintaining quality standards of Siemens Energy ... that could jeopardize the warranty * The TSS provides technical support and proper installation sequence of...Bring * Must possess 8+ years of combined field service technical assembly, maintenance and repair of… more
- Red Hat (Raleigh, NC)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Trellix (Raleigh, NC)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Fujifilm (Raleigh, NC)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Broadcom (Raleigh, NC)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and... staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Red Hat (Raleigh, NC)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Evolent (Raleigh, NC)
- …Opportunities:** + Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan ... You Will Be Doing:** + The Team Lead provides support to Customer Service inbound...complete calls and serve customers in a timely manner ** Technical Requirements:** We require that all employees have the… more
- IBM (Raleigh, NC)
- …business, and technical environments * Prior experience in enterprise Software-as-a- Service (SaaS) support or implementation is a plus. * ITIL ... expanding their use cases by providing them with deep technical mentoring in support of their Cloud...for product adoption with a focus on accelerating the customer 's time to value and will deliver technical… more
- Concentrix (Raleigh, NC)
- …Dynamics 365 Marketing to drive our marketing automation strategy and optimize customer engagement through technology. As a Technical Architect, you will ... Job Title: D365 Marketing Automation Technical Architect Job Description We're Concentrix. A new...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
- RELX INC (Raleigh, NC)
- … support to sustain and enhance client-generated revenue through technical and business process consulting services directly to clients. Responsibilities + ... API skills to drive Financial Crime Compliance? About the role: The Technical Solutions Consultant is responsible for the effective implementation of LexisNexis Risk… more
- Highmark Health (Raleigh, NC)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Travelers Insurance Company (Raleigh, NC)
- …Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage,… more