- Marriott (Pleasanton, CA)
- …+ Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. + Ensure overall guest satisfaction. + ... Respond to guest requests in a timely manner. + Receive and resolve guest complaints, elevating to supervisor if necessary. + Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. + Perform other duties… more