- Aequor (New York, NY)
- …supports the Generative AI team in the creation and execution of enterprise customer experience programs to upskill colleagues and support business-critical use ... efficiency.We are looking for someone who can bring experience from both customer experience frameworks - service design, journey mapping, VOC, data synthesis,… more
- IDEX (Randolph, NJ)
- …on-site demonstrations showcasing the value and functionality of PRT technologies during customer engagements. * Technical Support : Collaborate with the ... technical support team to address real-time customer issues and integrate feedback into training programs. * Compliance & Safety: Ensure all training… more
- TEKsystems (New York, NY)
- …has been escalated from the Service Desk. *Work with management to improve personal technical proficiency, support and customer service skills. Identify and ... communication skills, both oral and written. Ability to communicate technical directions, both in person and over the phone....logged into the support queue. Provide escalation support and satisfactory customer service. *Troubleshoot and… more
- Danaher Corporation (New York, NY)
- …order, revenue, and margin projections. + Coordinate with internal and external technical resources to support specific customer requests, applications, ... technology that advances scientific discovery? We are currently seeking a Technical Sales Representative who will be responsible for the sales activities… more
- Howmet Aerospace (Dover, NJ)
- …etc.) + Providing product concession data; providing first article approval package to customer ; technical support relative to customer disposition ... for review and compiling layout packages and submitting them to the customer ; technical support relative to customer disposition + Addressing… more
- Panasonic Avionics Corporation (Newark, NJ)
- …performance availability guarantee as specified in the agreements. Works closely with CSE's ( Customer Support Engineer), TSE's ( Technical Support ... activities. + Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for… more
- CUNY (New York, NY)
- …written. + Basic knowledge of IT systems and troubleshooting techniques. + Experience in a technical support customer service role is preferred. + Ability to ... functions at a College or Unit. They work in technical support , applications development, operations, help desk,...or schedule field technicians as needed. + Maintain a customer -focused approach while resolving technical issues, ensuring… more
- Balchem (Montvale, NJ)
- …company, visit www.balchem.com POSITION SUMMARY: The Quality Technical Lead will support supplier and customer quality functions by ensuring accurate and ... Quality Technical Lead Department: Corp Op Administrative Location: Montvale,...and ensuring regulatory compliance. Location: Montvale, NJ ESSENTIAL FUNCTIONS: Customer & Supplier Quality: + Support quality… more
- Parksite (Carlstadt, NJ)
- …invoice and back orders + Ensure customer satisfaction and provide professional customer support + Achieve product, technical , and territory knowledge + ... The Customer Service Representative is responsible for providing customer service to both internal and external customers through various activities. You will be… more
- Meta (New York, NY)
- …WhatsApp, Threads and Oculus). Our goal is to deliver excellent technical /non- technical support with outstanding customer service, satisfaction and ... has been resolved. 2. Ensuring the highest levels of customer focus and collaborative working for incidents and problems...Minimum Qualifications: 8. 3+ Years of experience in a technical support role in either a corporate… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …+ Prepare customer proposals and statements of work with company technical experts to support customer combination product development requirements ... with BD commercial and technical resources as required to support customer activities + Establish detailed working relationships with all customer … more
- UL, LLC (New York, NY)
- …identification, proposals, and closing for sales of core UL products and services. + Leverage technical support when customer has a qualified need. + Create ... and requires travel + Candidates must currently reside in the Northeast US + Support planning of sales strategy and maintains ongoing plan to prioritize portfolio of… more
- System One (Cedar Knolls, NJ)
- … a team of Tier 1 and Tier 2 Desktop Engineers, ensuring they provide excellent technical support and customer service. + Handle escalated technical ... an MSP (Managed Service Provider) environment, preferably in a service desk or technical support role. + Strong leadership skills with experience managing teams… more
- Amazon (New York, NY)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Amazon (New York, NY)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support… more
- Bloomberg (New York, NY)
- …implementation, through their ongoing relationship with Bloomberg. **Our Team:** The Bloomberg Technical Support team consists of self-driven, technical ... support during respective business hours. **What's The Role?** As a Bloomberg Technical Support specialist, you will deliver technical solutions to new… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- MUFG (Jersey City, NJ)
- …Our team is seeking an experienced and dynamic individual to join as a Technical Product Manager for Customer & Compliance reporting directly to Head of ... Technology is focused on a transformative journey that will support our data strategy on how we develop and...deeper understanding of data & reporting needs for: + Customer (Internal customers, External Counterparties, Third parties) + Master… more
- Amazon (New York, NY)
- …foundational technical components that will unlock new kinds of customer -facing features. You will understand the fundamentals of current search systems and ... Description The Search Customer Experience team is responsible for worldwide ...delightful shopping experience on earth. You will leverage your technical expertise to effectively partner across dozens of 2-pizza… more
- Wolters Kluwer (New York, NY)
- …is responsible for writing, organizing, and publishing comprehensive and easy-to-understand customer -facing technical documentation for a range of embedded drug ... data and Clinical Decision Support solutions. **RESPONSIBILITIES** + Create,...completeness of documentation. + Review and edit documentation and customer communications for clarity, grammar, and technical … more
