- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for… more
- US Signal Company LLC (Auburn Hills, MI)
- …and every other Wednesday working 7:00 am to 7:00 pm EST. The Technical Support Agent is part of the Technical Operations Center team and is responsible for ... cases. This role acts as front-line support for customer contact . A Support Agent will be familiar...position is mostly onsite located at US Signal's data center in Indianapolis, an Agent will also… more