- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- CAI (Washington, DC)
- …(Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...service needed to solve requests. This position is part - time (20 hours a week). **Job Description**… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- GovCIO (Washington, DC)
- …(Android/iOS), tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real- time ticket documentation ... service - desk -technician-%e2%80%93-tier-i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7222_ **Category** _Information Technology_ **Position Type** _Full-… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork,...challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote… more
- Allied Universal (Herndon, VA)
- …that positively impacts the communities and customers we serve. As a **Security Officer - Part - Time Front Desk CRE** in **Herndon, VA** , you will serve ... impact every day by putting people first. **Position Type: Part Time ** **Pay Rate: $18.39 / Hour**...our Perks Program. **What You'll Do:** + Provide customer service at the front desk by carrying… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and… more
- Marriott (Arlington, VA)
- …**Schedule** Full Time **Located Remotely?** ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Washington, DC)
- …**Schedule** Full Time **Located Remotely?** ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- IHG (Arlington, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in...at the forefront of innovation and play a meaningful part in improving how agencies operate. **Shift position: Monday… more
- Tesla Laboratories. Inc. (Washington, DC)
- …on site in Washington DC with FinCen Works as part of an IT Service Desk...as part of a Service Desk operation + Ensure all time reporting ... and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to...and other required reports are accurate and submitted on time + Ensure on-going maintenance and development of positive… more
- TekSynap (Washington, DC)
- …understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). - ... Ensure compliance with contract specifications and Service Level Agreements (SLA). + Oversee and facilitate NGEN/NMCI...(CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Allied Universal (Dulles, VA)
- …please visit: www.aus.com/offices . **Job ID:** 2025-1470163 **Location:** United States-Virginia-Dulles **Job Category:** Security Officer, Part Time Security ... leading team where flexibility meets opportunity. As a Flex Part - Time Security Officer, you'll use our exclusive...service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies… more
- Koniag Government Services (Washington, DC)
- …ticketing, system, email, phone, and in-person interactions + Efficiently document and manage all service requests using the Service Desk ticketing system + ... Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer...matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. We are looking for qualified,… more
- Parsons Corporation (Centreville, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...knowledge on products, platforms, and industry trends to enhance service request support + Act as a key contributor… more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current… more