- Hackensack Meridian Health (Edison, NJ)
- …position will offer a hybrid schedule. **Responsibilities** A day in the life of a ** Contact Center Workforce Management (WFM) Staffing & Reporting ... degree and/or 5+ years experience in high-volume, multi-skilled and multi-site Contact Center . Workforce Management Analyst position OR a current… more
- Kyndryl (New York, NY)
- …Connect Contact Centers. + Comprehensive understanding of Amazon Connect workforce management and performance metrics. + Experience with both on-premises ... seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our...ServiceNow ITSM, including incident, problem, change, and service request management . + Experience with ServiceNow CMDB and asset … more
- Hackensack Meridian Health (Neptune, NJ)
- …transform healthcare and serve as a leader of positive change. The **Supervisor, Contact Center ** will be responsible for the daily supervision and coordination ... of the Patient Access Center , a fast-paced centralized contact ...in adherence to their shift schedules. + Collaborates with Workforce Management to optimize staff schedules to… more
- Hackensack Meridian Health (Edison, NJ)
- …mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst** , you will utilize workforce ... are met. Evaluate facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which...+ Minimum of 1 year of experience in a contact center environment + Minimum of 1… more
- Goddard Riverside (New York, NY)
- …Zoom, etc) General knowledge: + Basic understanding of youth development, social media management + Sufficient knowledge of the Isaacs Center and Goddard ... Program Specialist (Education and Workforce ) Job Details Job Location Stanley M. Isaacs-...PM Description Organization Overview: The Stanley M. Isaacs Neighborhood Center (Isaacs Center ) is a non-profit, multi-service… more
- Sprinklr (New York, NY)
- …communication skill + Contact center operations + Contact center network, ACD/IVR, dialer, workforce management , software, or other solution ... customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to...+ Very demanding and in need of IT and Contact Center Tech tenure as a must… more
- City of New York (New York, NY)
- …Administrative Director of Social Services, Administrative Community Relations Specialist. The Center for Health Equity & Community Wellness (CHECW) seeks to ... and leadership in programming and planning for the Brownsville Neighborhood Health Action Center and the Bushwick Health Centers, which serve these North and Central… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...This role involves strategic planning, policy development, and operational management across several HR functions, including employee relations, benefits,… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...editing, video production, visual asset curation, vendor relations, asset management , cross-functional collaboration, photoshoot production, and handles multimedia invoices.… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...of best practices for short-form videos. + Provide daily management of Instagram and TikTok accounts, including posting, monitoring… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...annually. They will play a central role in the management of a growing major gifts portfolio, strengthening operational… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...cameras, lighting, and sound equipment + Supporting with media management by ingesting and organizing video footage + Researching… more
- Brennan Center for Justice (New York, NY)
- …and a strong belief in the increased effectiveness that comes from a diverse workforce . To this end, Brennan Center + Welcomes applicants with disabilities and ... The Brennan Center for Justice at NYU School of Law...communication and interpersonal skills + Strong experience in project management and ability to influence organizational stakeholders + Passion… more
- US Bank (New York, NY)
- …The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for our ... Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA (https://www.youtube.com/embed/mDFks9QxNvA%22) **Basic Qualifications**… more
- Federal Reserve Bank (New York, NY)
- …Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets ... role as the Institutional Supervision Program Manager - Central Point of Contact (CPC):** You will lead a dynamic Dedicated Supervisory Team (DST), responsible… more
- New York University (New York, NY)
- CLINICAL FACULTY IN APPLIED EVENT MANAGEMENT Jonathan M. Tisch Center of Hospitality NYU SCHOOL OF PROFESSIONAL STUDIES The Jonathan M. Tisch Center of ... our undergraduate and graduate programs, with a specific focus on event management operations and production. Candidates can be from any industrial or disciplinary… more
- US Bank (New York, NY)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Description** Oversee the successful execution of the Model Risk Management (MRM) program through administration of regulatory and policy...as a valued business partner, trusted advisor and key contact for model risk partners in first and second… more
- City of New York (New York, NY)
- …and guidance to staff on key issues related to vendor and contact management including change orders/claims, non-conforming work, schedule, design, safety, ... management services contracts. These programs include heating, elevator, waste management and community center renovations. Core functions of the Department… more
- Publicis Groupe (New York, NY)
- …allocation **Qualifications** Required + 6-9 years of process-focused resource management /staffing/ workforce planning experience, preferably in advertising or ... fluid and modular way. With our clients at the center , we create brand movement at the speed of...stability and experience of a global leader. **Overview** Resource Management sits at the heart of CoLab. We focus… more
- Veterans Affairs, Veterans Health Administration (Kings County, NY)
- …Responsibilities Functions or Scope of Assigned Duties: The Deputy Chief of Quality Management (QM) is a member of the executive administrative team and reports to ... with other service chiefs. The Nurse IV Deputy Chief of Quality Management (QM) functions as an advisor, administrator, educator, consultant, and mentor who… more