- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- SMBC (Jersey City, NJ)
- …for Reporting and Dashboards * Knowledge of ITIL methodologies and processes. * Experience with ServiceNow IT Service Management , ServiceNow CMDB, ... in JavaScript HTML and ServiceNow development best practices. + Experience with ServiceNow IT Service Management , ServiceNow CMDB, ServiceNow … more
- MUFG (Jersey City, NJ)
- …automation, and alert management . + Monitor KPIs and SLAs to ensure service availability and improve overall IT operations efficiency. + **Documentation and ... of event management concepts, monitoring tools, and IT operations. + Hands-on experience with ServiceNow ...and IT operations. + Hands-on experience with ServiceNow Event Management module, including configuration and… more
- Grant Thornton (New York, NY)
- As a Cyber Strategy & Management Senior Associate - ServiceNow , you will get the opportunity to grow and contribute to our clients' business needs by applying a ... collaborate with Business Stakeholders to create innovative solutions leveraging ServiceNow 's Integrated Risk Management Solutions + Collaborate... Performance Analytics is a plus + Familiarity with IT Asset Management solutions is a plus… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- ServiceNow, Inc. (New York, NY)
- …services across the following: + Enterprise Architecture (Strategy, Planning, Standards) + Service Management + AI Operations and Cloud Computing + DevOps ... is changing the way people work. With a service -orientation toward the activities, tasks and processes that make...Lead architecture and design engagements with Partners on how ServiceNow meets the Business/ IT needs for their… more
- ServiceNow, Inc. (New York, NY)
- …customers, including; IT Transformation, Digital Products/Services, Platform as a Service , Enterprise Service Management , and the co-creation of ... At ServiceNow , our technology makes the world work for...else can for our customers and communities. By joining ServiceNow , you are part of an ambitious team of… more
- ServiceNow, Inc. (New York, NY)
- …customers, including; IT Transformation, Digital Products/Services, Platform as a Service , Enterprise Service Management , and the co-creation of ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...purpose to make the world work better for everyone. ServiceNow is seeking Enterprise Architects with Healthcare industry experience… more
- ServiceNow, Inc. (New York, NY)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... purpose to make the world work better for everyone. ServiceNow .Org At the heart of ServiceNow is...business unit that leads with our values to exclusively service the needs of the global non-profit community, using… more
- Kyndryl (New York, NY)
- …Skills:** + Expertise in ServiceNow ITSM, including incident, problem, change, and service request management . + Experience with ServiceNow CMDB and ... engagements for Digital Workplace technologies and platforms, focusing on IT Support Services, Service Desk modernization, and...asset management . + Proficiency in ServiceNow HR Service Delivery, including knowledge … more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management (ITSM) processes to ensure NYU IT services are delivered to the University ... teams, including Incidents, Requests, Changes, Problems, and other standard IT Service Management workflows. Ensure... ServiceNow for at least one area of Service Catalog, Configuration Management , Change Management… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join...* Incident Management : * Log all incidents, service requests, and inquiries in our ServiceNow ... operation of IT systems and equipment. The IT Service Desk Analyst serves as the...Continuous Improvement: * Identify recurring issues and escalate to IT management in an effort to prevent… more
- Capgemini (New York, NY)
- …ability SMG ( Service Management Governance) and ESM (Enterprise Service Management ) . 10 Years of ServiceNow Experience in SMG and ESM areas . Any ... to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with… more
- Robert Half Technology (New York, NY)
- …executives and assistants are fostered. * Manage and resolve tickets using the group service management tool, ServiceNow . * Provide support and advanced ... Description We are in the process of adding an IT Support Lead to our team based in New...Solid understanding of Computer Hardware * Experience in Configuration Management * Proven track record in Deployments Technology Doesn't… more
- Federal Reserve Bank (New York, NY)
- …+ Excellent documentation of security attestation and recertification procedures. + Experience with IT audits, ServiceNow , and Jira a plus. + Nice to have ... for all technology support services across the Bank. Coordinate with National IT on matters of shared infrastructure, system processes and end-user technologies… more
- SMBC (Jersey City, NJ)
- …criteria and testing standards. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... data extraction. + Submit Change Requests (CRs) and Single Approver Changes (SACs) in ServiceNow platform as per the SMBC/JRIA Change Management Process. + Work… more
- SMBC (Jersey City, NJ)
- …Change Management Process. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... portfolio of benefits to its employees. **Role Description** We are seeking a Deposit IT Application Support / Business Analyst to focus on the business analysis and… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …tools for monitoring, configuration management , and incident response. Familiarity with IT service management frameworks (eg, ITIL) and project ... field Required Experience: 5+ years of experience in IT infrastructure management with demonstrated experience in technology service management including… more
- International Rescue Committee (New York, NY)
- …365, Windows 11, Mac OS, and PowerBI Pro. * Good understanding of ITIL Service Management principles and practices. * Ability to create and analyze metrics ... Desk Manager role you will be at the forefront of driving exceptional IT support across multiple regions, ensuring exceptional service delivery. This role… more