- Molina Healthcare (Orlando, FL)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- Mass Markets (Orlando, FL)
- POSITION OVERVIEW Job Title:Health Insurance Call Center Agent (Licensed) Job Type:Full-Time MCI is a leading Business Process Outsourcing (BPO) company that ... as a trusted partner in the industry. We are seeking an onsite Health Insurance Call Center Agent who will play a vital role in educating and guiding… more
- ADP (Maitland, FL)
- …development opportunities. You will work cross functional departments that support the call center . Utilize sound judgement to escalate critical issues to ... ready to quickly and efficiently communicate next steps to Agents verbally and via the Knowledge Articles. May monitor...At least 3 years of experience working in a call center environment + At least 1… more
- Universal Nissan Hyundai (Orlando, FL)
- …learns quickly. + Schedule MUST be flexible. + Prior experience in a internet sales call center is preferred. + Qualified candidates must possess basic phone and ... benefits! We are looking for a motivated Business Development Center Sales Coordinator to join our growing company. Here,...the company to which I am applying and its agents to investigate all statements contained in this application… more
- AdventHealth (Orlando, FL)
- …agreements and outcome measurement tools. Recruit, retainand grow talented and experienced call center agents and supervisors while managing performance ... + Provides leadership, development and implementation of a centralized patient referral center aligned with the CxC and in accordance with the strategic imperatives… more