- V2X (Orlando, FL)
- …the development of Call Center policies, procedures, and standards. + Supervise Call Center Agents to ensure contract compliance. + Schedule Call ... LLC.) V2X and Advantor are seeking experienced and results-driven Call Center Supervisors to lead a team...agreements, quality, and productivity targets. + Monitor and evaluate call quality, providing feedback and coaching to agents… more
- V2X (Orlando, FL)
- …to track performance and manage customer interactions, and train, mentor, and motivate Call Center Agents to ensure high performance levels. Responsibilities ... of V2X, LLC.) V2X and Advantor are seeking a Call Center Manager to lead our ...focus on reducing amount of time it takes for agent "readiness". Qualifications Minimum Qualifications: + High School Diploma… more
- V2X (Orlando, FL)
- …Systems is a wholly-owned subsidiary of V2X, LLC.) V2X and Advantor are seeking highly skilled Call Center Agents to join our team, managing a large volume ... call . As the voice of our company, the Call Center Agent must possess...Agent must possess excellent communication and interpersonal skills. Agents will also maintain communications equipment by reporting problems… more
- Prime Therapeutics (Orlando, FL)
- …demeanor and empathy + Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call center experience in ... make. **Job Posting Title** Seasonal Bilingual Spanish Customer Service Agent - Starting at $17.65/hour - Remote **Job Description**...will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming… more
- MyFlorida (Orlando, FL)
- …Preferred : + At least two years of professional experience in a Contact/ Call Center working with Workforce Management data collection software. + Have ... collection application. Assists GOC II's as needed with the following: Preparing Agent States Report for time keeping preparation daily. Assists with preparing and… more
- Conduent (Ocoee, FL)
- …inquiries are resolved appropriately **What you will be doing:** + Drive compliance to Call Center call handling procedures with the objective of meeting ... 8 hour shift between 7 am- 7 pm (last call ) Mon- Fri. + Have excellent product and process...Providing feedback to management on service provided by frontline agents for quality improvements. + Performing data entry for… more
- Orlando Utilities Commission (Orlando, FL)
- …experience with IBM Web self-service portal infrastructure preferred (or similar technologies) + Call Routing or Call Center experience + High-availability ... services and solutions. Join a team of visionary Change Agents , Strategists, and Community Ambassadors who understand the vital...information; + Ability to respond 24/7/365; as scheduled for on- call support; + Complete related tasks in area of… more
- Universal Nissan Hyundai (Orlando, FL)
- …learns quickly. + Schedule MUST be flexible. + Prior experience in a internet sales call center is preferred. + Qualified candidates must possess basic phone and ... benefits! We are looking for a motivated Business Development Center Sales Coordinator to join our growing company. Here,...the company to which I am applying and its agents to investigate all statements contained in this application… more
- House of Blues (Lake Buena Vista, FL)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) +...+ Complete and distribute accurate daily ticket counts for agents and artists III. Other Responsibilities + Create, modify… more
- The Walt Disney Company (Orlando, FL)
- …Theme Parks' products and travel packages, pricing and yield management, travel agent and wholesale integration, call center applications, merchandise ... and food & beverage points of sale, dining reservations and payment processing. **What You Will Do** + Lead and mentor a team of Quality Engineering Managers, Quality Engineers, and Quality Assurance Analysts to increase automation and leverage AI/ML tools. +… more
- Synchrony (Altamonte Springs, FL)
- …within Synchrony: Legal, Compliance, Operational Risk, Internal Audit, Center of Expertise/Excellence (COE) Leaders, Surveillance, and Client/Platform Teams ... facilitation and problem-solving skills + Demonstrated experience as an agent of change within a heavily regulated-compliance environment. **Grade/Level: 12**… more