- Amentum (Washington, DC)
- Amentum is seeking a ** Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team ... mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software and hardware troubleshooting… more
- Pearl Interactive Network (Annapolis, MD)
- …or similar agencies. + Proven track record of operational success within Call Center , Behavioral Health, or IT Support environments. + Expertise in ... supervisory or equivalent military experience + Experience in the implementation of call center services organization and other startup operations. + Excellent… more
- Pearson (Annapolis, MD)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and helpful attitude,… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- Vaco (Annapolis, MD)
- …customers from our 24x7 call center . This person must provide exceptional call center support . Customer Service and Communication skills are a must ... firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a...visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support … more
- CACI International (Annapolis Junction, MD)
- Russian Language Instructor - Part-Time On- Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 10% Type...our multi-million-dollar prime contract. Join CACI Federal Operations and Support Services and become part of our elite Language… more
- ManTech (Annapolis Junction, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Jr. Operations Support Center (OSC) Shift Operator,** to join our team in ... to:** + It is the responsibility of the Operations Support Center to act as the first...progression within this team and/or to other areas of IT support on the program. The Operations… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include ... We have an outstanding Contract position for an IT Desktop Support Technicianto join a...devices, applications, and network connectivity problems remotely in a call center or walkup desk as needed.… more
- Hilton (Annapolis, MD)
- …the Hilton customer support experience, simplifying and enhancing guest and agent support , while ensuring our call center goals are accomplished\. **HOW ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...years of work experience in product management in contact center technology, customer experience or customer support … more
- Hilton (Annapolis, MD)
- … experience with an eye toward innovation, simplifying and enhancing guest and agent support , while ensuring our call center goals are accomplished\. **HOW ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless… more
- TAD PGS, Inc. (Laurel, MD)
- …group. Responsibilities : + Your primary responsibility will be to provide onsite IT support services for customers including incident response, delivery, and ... work necessary hours to complete critical work and/or troubleshooting and work in a call center environment that requires sitting for extended periods of time… more
- TAD PGS, Inc. (Laurel, MD)
- …desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk. + Create , maintain, and modify ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...field. + Have 2+ years ' experience in a call center environment and using system management… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Chief of Services/ IT (DOT Procurement Manager I-4885) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... 4885-MTA11/24-CS/ IT Department Maryland Transit Administration Opening Date 11/27/2024 Closing Date Continuous + Description + Benefits Description Maryland Transit… more
- GovCIO (Camp Springs, MD)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for… more
- Georgetown Univerisity (Washington, DC)
- …and outputs for select meetings at the request of the Program Directors and Center team members. + Support the Program Directors in tracking, brainstorming, and ... laws are made. The Operations & Program Coordinator will support the full range of activities and operations in...the full range of activities and operations in the Center on National Security at Georgetown Law, including supporting… more
- SAIC (Washington, DC)
- …Requirements** Must have a minimum of 5 years of related experience providing support to an enterprise operation center , monitoring and managing enterprise ... process and anchors the Incident Response Bridge process. Takes notes from bridge call to update Outage communications. Contacts the necessary team members to join… more
- Sedgwick (Annapolis, MD)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- Noblis (Linthicum, MD)
- …This Senior Government Program Acquisitions Manager supports the Defense Cyber Crime Center , a Federal Cyber Center that delivers innovative capabilities and ... cyber training, digital and multimedia forensics, vulnerability disclosure, cybersecurity support to the Defense Industrial Base, analysis and operational… more
- Target (Upper Marlboro, MD)
- …optimize use of material handling equipment, manage external contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough ... and completion of required training for new hires and support overall continued enhancement of the team's capability. It's...and completion of required training for new hires and support overall continued enhancement of the team's capability. It's… more
- Koniag Government Services (Washington, DC)
- … is provided at the Atlanta Regional Office, which is also a Home Ownership Center (HOC) office and remote support for users located at other field offices ... directly with HUD Information Technology Directors and local HUD IT offices. + Provides support for projects...(0), Tier One (1), Tier (2), Tier Three (3), on- call , and voicemail messages. + Respond to all calls,… more