- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- SAIC (Rockville, MD)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** **SAIC is hiring a Deskside Support Technician to support ...experience in lieu of a degree. + Experience providing end user support for multiple… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** **Job Summary:** Provides desktop and technical support to users on end user hardware. Troubleshoots ... Experience using ticketing system (preferably ServiceNOW) + Strong customer service and end user equipment support skills + Strong written and oral… more
- KeenLogic (Washington, DC)
- …network problems. Job Duties and Responsibilities: + Responsible for direct interaction with end user customers and technical support to resolve computer, ... KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in...customer to ensure problems are resolved successfully/satisfactorily + Perform end user operation/procedure training and/or documentation +… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NEON #JP ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support...end of life devices. + Work with Apple support . + Provide on-call support by identifying,… more
- Leidos (Camp Springs, MD)
- …numerous remote sites. The IT enterprise includes all typical services - end user workstations, mobile devices, email, applications, servers, storage, ... sector has a career opportunity for a **_Senior Desktop Support Technician_** to support the Cyber ...like home base capacity. + Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. +… more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- TEKsystems (Baltimore, MD)
- …Refresh (No imaging) - Not looking for imaging techs. Resources must have experience backing up end user data via OneDrive and installing end user ... day * Weekly expectation: 25 machines per week Windows 10 PC Refresh Technician Must have documented experience performing PC Refresh activities. Customer expects 25… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets in the designated ticket tracking system, provide an intimal acknowledgement to the end user validating receipt of the ticket + Assist users with account ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting **Experience:** 7 +… more
- General Dynamics Information Technology (Elkridge, MD)
- …Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Certifications:** CompTIA Security + certified ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NSS \#NEON ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our...support services for telework/home users. + Helps ensure user applications work over VPN and/or Citrix. + Manage… more
- Xerox (Washington, DC)
- …personnel as required. + Deliver customer training on assigned products to improve end user knowledge of equipment functionality **Skills and Qualifications:** + ... Onsite Service Technician - Pentagon, VA **General Information** Press space...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- Amentum (Washington, DC)
- …At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + Installs, modifies, and… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** SAIC is hiring for three Deskside Support Technicians to support the Department...Microsoft Office Suite, Antivirus and Malware protection + Conduct user training on approved software and hardware on an… more
- General Dynamics Information Technology (Washington, DC)
- …A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + - CmpTIA **Experience:**… more
- Koniag Government Services (Baltimore, MD)
- …within one hour of the resolution of any issue. + Assist staff with user support of installed Microsoft, Adobe, and AutoCAD software applications. + Utilize ... Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust Clearance**...the problem tracking system to document all end user , hardware and software issues encountered.… more
- Chenega Corporation (Washington, DC)
- …the SSP network. Duties and Responsibilities: + Recommend and schedule repairs. + Provide end - user support for all SSP network-based applications. + Install ... developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. TheSenior Hardware/Software Technician supports… more
- Orion Consortium (Columbia, MD)
- …systems and documentation Support network upgrade projects or initiatives Support end - user connectivity needs REQUIREMENTS Required Skills, Experience, ... DESCRIPTION The Hardware Technician provides Tier 2 and 3 on-site and...sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for… more
- TEKsystems (Baltimore, MD)
- Description Our client is currently seeking 2 Client Services Technician to support End -users and their refresh roadmap. Technicians will be responsible for ... support as well as standard and proprietary application support for end users that are receiving...deploy and document the proper equipment to the appropriate user and answer any questions that they may have.… more