- ManTech (Washington, DC)
- **MANTECH** seeks a motivated, career- and customer-oriented **Cyber Help Desk Analyst ** to join our innovative team in **Washington, DC.** Help Desk ... hours of coverage are from 7am to 7pm Monday through Friday. We are looking for a candidate willing to provide coverage from mid-day to 7pm. **Responsibilities but not limited to:** + Excellent communication skills. The candidate will be required to… more
- General Dynamics Information Technology (Washington, DC)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** End Users, Help Desk Support,Technical Support **Experience:** 1 + years of ... agencies as they modernize their information systems. GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United… more
- General Dynamics Information Technology (Washington, DC)
- …civilian agencies as they modernize their information systems. GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office ... of United States Courts - Administrative Office Technology Office (AOUSC-AOTO) in Washington DC. **Job Duties and Responsibilities:** Install, modify, and repair computer hardware and software both in person and through the use of remote access tools. Provides… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Pearson (Annapolis, MD)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- Koniag Government Services (Baltimore, MD)
- …**Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** **Hiring Min Rate** ... a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in...a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
- Marriott (Bethesda, MD)
- …hour **Expiration Date:** 12/30/2025 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience ... partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and...ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to… more
- Serco (Washington, DC)
- …improvements while maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders, ... through data analysis. Ideally, we are seeking a Metrics Analyst who has served onboard ships, in a shipyard...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Rubrik (Annapolis, MD)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... cloud environments. **Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of National Intelligence (ODNI) as… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...university is highly desired * Operational experience as an analyst preferred * Familiarity with query languages * Experience… more
- Serco (Washington, DC)
- …our military defense and safety of our sailors.As the Ship Control Commitment Analyst , you will be on a dynamic team providing technical and programmatic support ... this role, you will:** + The Ship Control Commitment Analyst will support the Technical Director. + Provide technical,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Washington, DC)
- …improvements while maintaining Configuration Management (CM) and supportability. The **Data Analyst ** will play a vital role in engaging Senior Navy leaders, ... through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Washington, DC)
- **Position Description** Looking for a Program Analyst opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the ... Program Analyst , you will provide programmatic support to one of...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …working/aggregating data from various IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end ... in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions...Solutions officer of our government client. The role will help define the current state of IT services and… more
- Serco (Washington, DC)
- …US Navy- Serco has a great opportunity for you! We are seeking a Metrics Analyst with Navy experience to help senior leaders leverage data for strategic ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more