- Themis Insight (Columbia, MD)
- …Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to ... a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating tickets + Handling ticket escalations… more
- GovCIO (Annapolis, MD)
- …hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + Clearance… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- General Dynamics Information Technology (Bethesda, MD)
- …of service. + Manage SLOs and SLAs + Lead , direct, evaluate, and develop help desk staff to ensure that users receive competent and timely service. + Analyze ... to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Help Desk **Skills:** Help ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remote Access,Remote ... improving how agencies operate. Our work depends on a ** Help Desk Technician** joining our team to...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- SAIC (Washington, DC)
- **Description** Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and ... Mid-level desk side engineers. Ability to act independently in a...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/service- desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_ **Category** _IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY Transform technology… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to ... career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT support services critical ... career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Information Technology (IT),Peripheral ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Specialist II are needed! Transform...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows & Mac workstation support, ... **Description** Leidos has an opening for a **Service Desk Manager** . This opening is for an...receiving the best possible IT services and support. + Lead a team that supports a wide range of… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more