- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Kaizen Approach, Inc (Linthicum, MD)
- …a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...GDIT, people are our differentiator. As a Customer Service Support Specialist you will help … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …today is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Standard Operating Procedure… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis...and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a ... the world for the better. We are seeking a ** Help Desk System Specialist ** to...Combination of Phone and Desktop Support is required. + Must be able to obtain… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...and group policy application is often essential. + Remote Support Tools: Proficiency with remote support tools… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... hours of 7:30 am to 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. + Provide 24x7 emergency support for… more
- Leidos (Rockville, MD)
- … to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and ... Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be... to our clients. **Primary Responsibilities** **:** + Provides Help /Service Desk support to end… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... weeks paid time off, and more. **Job Overview:** Provides technical assistance and support for internal customers, both in person and remote, using agency standard… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk Support ,Information Technology (IT),Remote Support ,Troubleshooting ... agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET)** , a Koniag Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our ... Koniag Emerging Technologies LLC is seeking an Information Technology Support Specialist Level II to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- CBRE (Annapolis, MD)
- Global IT Hardware Support Specialist Job ID 200184 Posted...responsible for answering and detailing basic help desk calls related to IT support on ... training, and experience. The minimum salary for the Global IT Hardware Support Specialist position is $75,000 annually and the maximum salary for the Global… more
- COMSO, Inc (Fort Meade, MD)
- Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via...requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more