• Help Desk Tier

    RightDirection Technology Solutions LLC (Washington, DC)
    Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
    RightDirection Technology Solutions LLC (02/03/25)
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  • Tier 1 Help Desk

    CACI International (Forest Heights, MD)
    Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position under general… more
    CACI International (03/12/25)
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  • Help Desk Technician

    CACI International (Fort Meade, MD)
    …None Type of Travel: None * * * CACI is seeking a Tier 1/2 Help Desk Specialist to join our team in Fort Meade, MD. This position, under general ... Help Desk Technician Job Category: Information... Help Desk Technician Job Category: Information Technology Time Type:...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
    CACI International (03/18/25)
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  • Tier II Service Desk

    NuAxis Innovations (Washington, DC)
    ** Tier II Service Desk Specialist **...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist **...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
    NuAxis Innovations (03/12/25)
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  • Help Desk Specialist 3

    DCCA (Fort Meade, MD)
    Help Desk Specialist 3 Location Fort Meade,...level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate must have an active TS/SCI w/Poly… more
    DCCA (03/04/25)
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  • Help Desk Specialist 1

    DCCA (Fort Meade, MD)
    Help Desk Specialist 1 Location Fort Meade,...level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate must have an active TS/SCI w/Poly… more
    DCCA (03/04/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
    Kaizen Approach, Inc (02/05/25)
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  • Help Desk Specialist

    ProSphere Tek (Washington, DC)
    …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
    ProSphere Tek (01/27/25)
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  • IT Service Desk Specialist - SECRET…

    Tesla Laboratories. Inc. (Washington, DC)
    …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
    Tesla Laboratories. Inc. (03/13/25)
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  • Help Desk Analyst I

    Robert Half Technology (Baltimore, MD)
    Description Job Summary We are seeking a customer-focused Help Desk Specialist to join our mid-sized law firm in downtown Baltimore. In this onsite role, you ... are essential. Key Responsibilities * Respond to and resolve Tier 1/2 IT support tickets, ensuring timely and effective...Requirements Qualifications * 2+ years of experience in a help desk or technical support role, preferably… more
    Robert Half Technology (02/22/25)
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  • Service Desk Support - Mid

    Amentum (Washington, DC)
    …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
    Amentum (03/19/25)
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  • Service Desk Support - Senior

    Amentum (Washington, DC)
    …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
    Amentum (03/19/25)
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  • Unified Communications Specialist - TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
    General Dynamics Information Technology (03/19/25)
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  • News Technology Specialist

    New York Times (Washington, DC)
    …You will support all functional business areas, working with the New York Help Desk , networking, storage, and other support teams to anticipate potential ... New York Times is to seek the truth and help people understand the world. That means independent journalism...Specialist with a higher skill set: + Provide tier 2 hands-on support to end users throughout the… more
    New York Times (03/04/25)
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  • TS/SCI IT Specialist

    Insight Global (Hanover, MD)
    …providing Tier 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, ... of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They...- Experience with installation, configuration, troubleshooting, and operations of desk tops, monitors, laptops, routers, switches, etc. null We… more
    Insight Global (03/11/25)
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  • Onsite Support Specialist

    CACI International (Washington, DC)
    …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Onsite Support Specialist Job Category: Information Technology Time Type: Full...CACI is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with… more
    CACI International (02/08/25)
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  • Business Process Specialist - Defense…

    Calhoun International, LLC (Washington, DC)
    …and tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance ... * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review DTS Standard… more
    Calhoun International, LLC (12/27/24)
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  • Onsite Support Specialist

    Leidos (Washington, DC)
    …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple domains with… more
    Leidos (03/15/25)
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  • System Admin III

    ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
    …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
    ASM Research, An Accenture Federal Services Company (01/04/25)
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  • AV/MM Engineer L2

    Synergy ECP (Annapolis, MD)
    …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... FSP level clearance with the Maryland customer. Certified Technology Specialist (CTS), CTS-Installation, CTS-Design certification is desired. The following skills… more
    Synergy ECP (03/19/25)
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